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SupportNinja

Logistics Coordinator

SupportNinja

. Coordinate the scheduling, tracking, and documentation of inbound and outbound shipments .

Posted 10/21/2026full-timeRemote • PhilippinesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in logistics coordination, including shipment tracking, inventory management, and compliance with shipping regulations. Strong organizational and communication skills are essential for managing vendor relationships and resolving delivery issues effectively.

Highest-signal resume keywords
Logistics CoordinationInventory Management SystemsShipping Regulations ComplianceStrong Organizational SkillsCommunication Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Logistics DocumentationShipment TrackingCost AnalysisInventory ReconciliationAttention to DetailPerformance TargetsShipping Discrepancy ResolutionTime Management
Soft Skills
Positive AttitudeEmpathyProfessionalism
Tools & Technologies
Logistics Tracking ToolsSpreadsheetsBYOD - Windows 11 OS
Industry Keywords
Supply ChainTransportation CoordinationVendor Performance TrackingOutsourced Services Environment

About the role

Key responsibilities & impact
  • Coordinate the scheduling, tracking, and documentation of inbound and outbound shipments
  • Communicate with vendors, carriers, and internal teams to resolve shipping or delivery issues
  • Maintain accurate records of shipments, inventory, and logistics documentation
  • Monitor shipment status and proactively address delays or discrepancies
  • Support inventory reconciliation and reporting activities
  • Ensure compliance with shipping regulations and company logistics policies
  • Assist with cost analysis and vendor performance tracking
  • Adhere to company policies and procedures
  • Meet or exceed performance targets for related KPIs
  • Continuously improve knowledge of logistics processes, systems, and supply chain practices through training and learning initiatives
  • Collaborate with other departments as needed
  • Maintain a positive, empathetic, and professional attitude toward customers and colleagues
  • Perform other duties as assigned

Requirements

What you’ll need
  • Minimum of one (1) year of experience in logistics, supply chain, or transportation coordination
  • Strong organizational skills, with the ability to manage multiple shipments and priorities simultaneously
  • Working knowledge of logistics or inventory management systems
  • Strong written and verbal communication skills, with the ability to coordinate with vendors and carriers
  • Strong attention to detail, with the ability to identify and resolve shipping discrepancies
  • Ability to work under time pressure to meet delivery deadlines
  • Basic understanding of shipping regulations and documentation requirements
  • Proficiency with spreadsheets and logistics tracking tools
  • Experience working within an outsourced services environment, a plus
  • Bring-Your-Own Device (BYOD - Windows 11 OS)

Benefits

Comp & perks
  • Competitive compensation
  • HMO activated on your 1st day
  • Remote work
  • Government-mandated benefits
  • Retirement Savings Program with Company Matching
  • Life Insurance
  • Generous Paid time off + birthday leave
  • Opportunities for skills training and professional development
  • Work-from-home workstation requirements provided
  • Bring-Your-Own Device (BYOD - Windows 11 OS)