E-commerce QA Engineer

Sur Global

. Perform thorough manual QA testing of live, customer-facing e-commerce storefronts, with particular focus on U.S.

Posted 9/22/2026full-timeRemote • Brazil, Argentina, Colombia, Mexico, Costa Rica, PeruMid-LevelSenior💰 $2,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in manual QA testing for e-commerce storefronts, focusing on customer journeys and user experience across various devices and browsers. Proficient in identifying issues and documenting findings to enhance product reliability and customer satisfaction.

Highest-signal resume keywords

Manual QA TestingE-Commerce TestingExploratory TestingCustomer Journey AnalysisQA Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Functional TestingRegression TestingSmoke TestingUsability TestingEnd-to-End TestingCross-Browser TestingCross-Device TestingIssue InvestigationTest Case DocumentationCustomer Experience Evaluation

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationIndependent Problem Solving

Tools & Technologies

Desktop TestingMobile Web TestingAndroid TestingIOS TestingBrowser Testing

Industry Keywords

E-CommerceRetailDirect-to-ConsumerU.S. Online RetailConsumer Brands

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Perform thorough manual QA testing of live, customer-facing e-commerce storefronts, with particular focus on U.S. storefront experiences
Review complete customer journeys across homepage, navigation, search, collections, product detail pages, cart, checkout, and other key shopping flows
Test storefronts across desktop, mobile web, Android, iOS, and major browsers
Perform functional, regression, smoke, exploratory, usability, end-to-end, responsive, cross-browser, and cross-device testing
Identify subtle functional issues, edge cases, visual inconsistencies, broken interactions, and UX problems
Test websites from a real customer perspective and identify friction or unexpected behavior
Investigate issues across browsers, devices, screen sizes, user journeys, and scenarios
Identify issues affecting product discovery, navigation, customer experience, checkout, conversion, or storefront reliability
Capture evidence including screenshots and screen recordings, with context for reproduction
Prepare concise, structured QA reports explaining the issue, customer impact, reproduction steps, and expected versus actual behavior
Identify patterns and recurring issues across storefronts

Requirements

What you’ll need

Hands-on experience performing manual QA testing on live, customer-facing e-commerce websites
Previous experience testing e-commerce, retail, or direct-to-consumer storefronts, ideally for consumer brands
Experience testing a U.S. e-commerce storefront or working with U.S.-focused online retail experiences
Strong experience testing customer journeys including browsing, search, product pages, cart, checkout, and other purchase-related flows
Comfortable testing across desktop, mobile web, Android, iOS, and multiple browsers
Strong exploratory testing mindset, with the ability to test beyond the happy path and predefined test cases
Able to independently investigate, reproduce, document, and communicate issues with minimal oversight
Strong written and spoken English, with the ability to produce clear and professional QA reports
Available to work full-time during U.S. business hours, approximately 9:00 a.m.–5:00 p.m. ET

Benefits

Comp & perks

15 days PTO
Local or US holidays