E-commerce QA Engineer

Sur Global

. Perform thorough manual QA testing of live, customer-facing e-commerce storefronts, with particular focus on U.S.

Posted 9/22/2026full-timeRemote • Philippines, Pakistan, IndiaMid-LevelSenior💰 $2,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in manual QA testing for e-commerce storefronts, focusing on customer journeys and user experience. Proficient in identifying functional issues and producing detailed QA reports to enhance online retail experiences.

Highest-signal resume keywords

Manual QA TestingE-Commerce TestingCustomer Journey TestingExploratory TestingQA Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Functional TestingRegression TestingUsability TestingCross-Browser TestingCross-Device TestingEnd-to-End TestingSmoke TestingResponsive TestingVisual Issue IdentificationAPI Testing

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationIndependent Problem Solving

Tools & Technologies

JiraTestRailTestLodgeBrowserStackDeveloper Tools

Industry Keywords

U.S. E-CommerceDirect-to-ConsumerRetailConsumer BrandsConversion Rate OptimizationA/B TestingDigital Customer ExperienceUX/UI Principles

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Perform thorough manual QA testing of live, customer-facing e-commerce storefronts, with particular focus on U.S. storefront experiences
Review complete customer journeys across homepage, navigation, search, collections, product detail pages, cart, checkout, and other key shopping flows
Test storefronts across desktop, mobile web, Android, iOS, and major browsers
Perform functional, regression, smoke, exploratory, usability, end-to-end, responsive, cross-browser, and cross-device testing
Identify subtle functional issues, edge cases, visual inconsistencies, broken interactions, and UX problems
Test websites from a real customer perspective, considering different user interactions and potential friction or unexpected behavior
Investigate issues across browsers, devices, screen sizes, user journeys, and scenarios to determine when and how problems occur
Identify issues affecting product discovery, navigation, customer experience, checkout, conversion, or storefront reliability
Capture evidence including screenshots and screen recordings, with context for reproduction
Prepare concise, structured QA reports explaining the issue, customer impact, reproduction steps, and expected versus actual behavior
Identify patterns and recurring issues across storefronts

Requirements

What you’ll need

Hands-on experience performing manual QA testing on live, customer-facing e-commerce websites
Previous experience testing e-commerce, retail, or direct-to-consumer storefronts, ideally for consumer brands
Experience testing a U.S. e-commerce storefront or working with U.S.-focused online retail experiences
Strong experience testing customer journeys including browsing, search, product pages, cart, checkout, and other purchase-related flows
Comfortable testing across desktop, mobile web, Android, iOS, and multiple browsers
Strong exploratory testing mindset, with the ability to test beyond the happy path and predefined test cases
Able to independently investigate, reproduce, document, and communicate issues with minimal oversight
Strong written and spoken English, with the ability to produce clear and professional QA reports
Available to work full-time during U.S. business hours, approximately 9:00 a.m.–5:00 p.m. ET
Preferred: Experience working directly with DTC, retail, fashion, beauty, apparel, consumer products, or other online consumer brands
Preferred: Working knowledge of UX/UI principles and digital customer experience
Preferred: Exposure to conversion rate optimization (CRO), A/B testing, or digital experimentation
Preferred: Experience identifying visual or UX issues beyond traditional functional defects
Preferred: Experience with Jira, TestRail, TestLodge, BrowserStack, or similar QA/bug-tracking platforms
Preferred: Familiarity with browser Developer Tools, console errors, network requests, or basic API testing
Preferred: Previous experience creating client-facing QA reports or testing summaries

Benefits

Comp & perks

15 days PTO
Local or US holidays