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Sur Global

Head of People

Sur Global

. Serve as the go-to people partner for a small, fast-growing, fully remote coaching and consulting business .

Posted 10/13/2026full-timeRemote • Argentina, Mexico, Costa Rica, Brazil, Colombia, ChileLead💰 $3,500 - $4,200 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in HR and People Operations, with a focus on full-cycle onboarding, performance management, and leadership development. Proficient in managing remote teams and navigating multi-state employment regulations while fostering a warm, people-first culture.

Highest-signal resume keywords
10+ Years Of Experience In HRFull-Cycle Onboarding ManagementCompensation NegotiationPerformance Review Process DevelopmentExperience With Gusto

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Employee Classification KnowledgeOnboarding Program DevelopmentPerformance Review BuildingLearning And Development InitiativesCapacity PlanningBudget Alignment
Soft Skills
Warm Communication StyleCoaching MindsetRelationship-First Approach
Tools & Technologies
Microsoft OfficeGoogle WorkspaceAsanaAirtable
Industry Keywords
People OperationsRemote Team ManagementUS Employment RegulationsInternational HiringCoaching And Consulting

About the role

Key responsibilities & impact
  • Serve as the go-to people partner for a small, fast-growing, fully remote coaching and consulting business
  • Own the people function end to end, from hiring and onboarding through culture and leadership development
  • Report directly to the COO
  • Manage the hiring pipeline, screen high-volume applications, and coordinate candidates through interviews with internal stakeholders
  • Partner with leadership on capacity planning, hiring timing, and budget alignment
  • Own salary negotiations and run full-cycle onboarding, including clear and accurate contracts
  • Manage employees and contractors in the US and internationally
  • Research tax and legal requirements for hiring in new US states or countries
  • Build and run performance review, learning and development, and culture programs
  • Lead leadership and professional development initiatives for coaches and consultants
  • Support team members through workplace challenges with a coaching mindset
  • Identify organizational gaps and recommend and lead new people initiatives
  • Support day-to-day HR needs while maintaining a warm, relationship-first culture in a fully remote team

Requirements

What you’ll need
  • 10+ years of experience in HR or People Operations
  • Strong verbal and written English; C1 equivalent
  • Experience working with US-based companies, including owning HR for a company, business unit, or team
  • Hands-on experience negotiating compensation and managing full-cycle onboarding
  • Working knowledge of employee vs. contractor classification, including international hires and multi-state US employment considerations
  • Experience with Gusto
  • Experience building people processes such as performance reviews, onboarding programs, or learning and development initiatives
  • A warm, people-first communication style, with the ability to act as a coach and advocate rather than a compliance enforcer
  • Comfortable with Microsoft Office and Google Workspace
  • Preferred: Experience in a small business or startup that grew from roughly 8 to 40 or 50 employees
  • Preferred: Experience with Asana and Airtable
  • Preferred: Experience supporting coaching, consulting, or other client services teams
  • Preferred: Familiarity with using AI tools to build presentations and streamline people processes
  • CVs must be submitted in English

Benefits

Comp & perks
  • Full-time schedule during EST business hours
  • Fully remote work from Latin America or the Caribbean