Staffing Specialist

Surge Staffing

. Deliver exceptional customer service to clients and temporary employees .

Posted 10/12/2026full-timeNewark • Ohio • United StatesLead💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in recruiting, customer service, and relationship management while effectively supporting branch operations and driving business growth. Proficient in multitasking and problem-solving within a fast-paced environment.

Highest-signal resume keywords

Customer Service ExperienceRecruiting and StaffingSales and Business DevelopmentMicrosoft Office ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

RecruitingScreeningInterviewingOnboardingData EntryPerformance ManagementSalesProblem-SolvingMultitaskingOrganizational Skills

Soft Skills

Interpersonal SkillsRelationship-BuildingSelf-MotivatedTeam-OrientedResults-Driven

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPoint

Industry Keywords

Staffing SolutionsClient ServiceEmployee CoachingBranch OperationsBusiness Partnerships

About the role

Key responsibilities & impact

Deliver exceptional customer service to clients and temporary employees
Recruit, screen, interview, and onboard qualified candidates
Source candidates through job boards, resume databases, referrals, and recruiting platforms
Match candidate skills and experience with client staffing needs
Build and maintain strong relationships with clients and temporary associates
Conduct follow-up calls to ensure employee satisfaction and successful placements
Generate and develop new business opportunities through sales and networking efforts
Perform client service calls and outside sales visits to maintain and grow business partnerships
Promote Surge Staffing services and identify additional staffing solutions for customers
Support branch operations through administrative and data entry tasks
Assist with employee coaching, performance management, and retention efforts
Resolve employee and client concerns in a professional and timely manner
Support branch growth initiatives and contribute to overall revenue goals

Requirements

What you’ll need

Minimum of 1 year of sales and/or customer service experience required
High school diploma or equivalent required
Previous experience in recruiting, staffing, human resources, customer service, or business development preferred
Leadership or supervisory experience is a plus
Strong communication, interpersonal, and relationship-building skills
Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and problem-solving skills
Self-motivated, team-oriented, and results-driven mindset
Reliable transportation and willingness to travel locally to client locations as needed

Benefits

Comp & perks

Full-time, permanent position
Career growth and advancement opportunities
Dynamic and team-oriented work environment
Opportunity to make a direct impact on clients and job seekers