Revenue Cycle Manager

Surgical Information Systems

. Lead a revenue cycle team or region and manage assigned client relationships .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in revenue cycle management, including billing operations, accounts receivable activities, and performance improvement initiatives. Strong leadership capabilities in managing teams, client relationships, and operational compliance within healthcare environments.

Highest-signal resume keywords

Revenue Cycle ManagementPerformance ManagementClient Relationship ManagementAnalytical SkillsStaffing and Scheduling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing OperationsAccounts Receivable ActivitiesCash PostingClaim SubmissionJob CodingForecastingWorkload BalancingKPI MonitoringData AnalysisPerformance Improvement

Soft Skills

LeadershipCoachingEffective CommunicationCustomer Service OrientationOrganizational Skills

Certifications & Qualifications

High School Graduate or GEDAA Degree in Management

Industry Keywords

Ambulatory Surgery CenterSurgical HospitalHospital BillingMedical OfficeCall Center EnvironmentEEO ComplianceADA Compliance

About the role

Key responsibilities & impact

Lead a revenue cycle team or region and manage assigned client relationships
Provide direct leadership, set expectations, conduct one-on-one meetings, coaching sessions, and performance reviews
Develop improvement plans and make timely personnel decisions
Assess staffing, scheduling, workload distribution, training, and resource needs
Partner with Human Resources to recruit, interview, select, onboard, train, and develop team members
Serve as primary operational contact for assigned clients, lead meetings, communicate results, address concerns, and manage escalations
Provide reports, data-driven insights, and recommendations on performance, risks, trends, and improvement opportunities
Oversee posting operations, including cash summaries, payment application, posting queues, ERA/EFT/ACH enrollment, reconciliations, job coding, Waystar discrepancies, and month-end activities
Oversee billing operations, including charge entry, claim submission, billing inquiries, rejections, COB errors, billing rules, unbilled cases, forward-to-billing queues, and month-end requirements
Direct accounts-receivable activities, including weekly soft closes, RFI escalation, credit-balance resolution, refund processing, and corrective actions
Ensure weekly client reporting accurately reflects billing, cash-posting, AR, and month-end readiness
Monitor KPIs and implement improvements related to timely closing, days to bill, AR over 90 days, credit balances, AR productivity and quality, expenses, and RCM Brain queue resolution
Collaborate with Revenue Cycle Managers, Client Services leadership, coding, Human Resources, and cross-functional partners
Lead performance-improvement initiatives and operational projects while meeting budgeted revenue and expense targets
Ensure team practices comply with organizational policies and applicable employment laws, including EEO and ADA requirements

Requirements

What you’ll need

3–5 years of management experience, specifically managing a team of individual contributors across all Revenue Cycle functions
Demonstrated ability to interact with Clients, run Client meetings, and handle both day to day and escalated Client issues
Experience in ambulatory surgery center, surgical hospital, or hospital billing environments
Experience with forecasting, staffing, scheduling, and workload balancing
Demonstrated success in performance management and coaching high‑performing teams
Experience interviewing and selecting talent aligned with team needs
Strong customer service orientation
Advanced analytical, critical thinking, and problem‑solving skills
Effective written and verbal communication skills across all organizational levels
Excellent organizational skills with the ability to manage multiple priorities
Prior experience in a medical office or call‑center environment strongly preferred
High school graduate or GED certification desired
AA degree in Management preferred
At this time we are unable to sponsor H1B candidates

Benefits

Comp & perks

Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
Vacation/Sick time
401(k) retirement plan with company match
Paid Holidays
SIS Cares Day
Hybrid or Remote environment depending on the role