Revenue Cycle Manager

Surgical Information Systems

. Lead a revenue cycle team or region and manage assigned client relationships .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue cycle management, including billing operations, accounts receivable activities, and performance improvement initiatives. Proven ability to lead teams, manage client relationships, and implement data-driven insights for operational success.

Highest-signal resume keywords

Revenue Cycle ManagementPerformance ManagementClient Relationship ManagementAnalytical SkillsTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing OperationsAccounts ReceivableForecastingStaffingWorkload BalancingData AnalysisJob CodingCash PostingClaim SubmissionKPI Monitoring

Soft Skills

Effective CommunicationCustomer Service OrientationOrganizational SkillsCoachingProblem-Solving

Certifications & Qualifications

High School GraduateGED CertificationAA Degree in Management (Preferred)

Industry Keywords

Ambulatory Surgery CenterSurgical HospitalHospital BillingMedical OfficeCall-Center Environment

About the role

Key responsibilities & impact

Lead a revenue cycle team or region and manage assigned client relationships
Provide direct leadership, set expectations, conduct one-on-one meetings, coaching sessions, and performance reviews
Develop improvement plans and make timely personnel decisions
Assess staffing, scheduling, workload distribution, training, and resource needs
Partner with Human Resources to recruit, interview, select, onboard, train, and develop team members
Serve as primary operational contact for assigned clients
Lead routine and ad hoc client meetings, communicate results, address concerns, and manage escalations
Provide reports, data-driven insights, and recommendations on performance, risks, trends, and improvements
Oversee posting operations, including cash summaries, payment application, posting queues, ERA/EFT/ACH enrollment, reconciliations, job coding, Waystar discrepancies, and month-end activities
Oversee billing operations, including charge entry, claim submission, billing inquiries, rejections, COB errors, billing rules, unbilled cases, forward-to-billing queues, and month-end requirements
Direct accounts-receivable activities, including weekly soft closes, RFI escalation, credit-balance resolution, refund processing, and corrective actions
Ensure weekly client reporting accurately reflects billing, cash-posting, AR, and month-end readiness
Monitor KPIs and implement improvements for timely closing, days to bill, AR over 90 days, credit balances, AR productivity and quality, expenses, and RCM Brain queue resolution
Collaborate with Revenue Cycle Managers, Client Services leadership, coding, Human Resources, and cross-functional partners
Lead performance-improvement initiatives and operational projects while meeting budgeted revenue and expense targets
Ensure team practices comply with organizational policies and applicable employment laws

Requirements

What you’ll need

High school graduate or GED certification; AA degree in Management preferred
3–5 years of management experience, specifically managing a team of individual contributors across all Revenue Cycle functions
Demonstrated ability to interact with clients, run client meetings, and handle day-to-day and escalated client issues
Experience in ambulatory surgery center, surgical hospital, or hospital billing environments
Experience with forecasting, staffing, scheduling, and workload balancing
Demonstrated success in performance management and coaching high-performing teams
Experience interviewing and selecting talent aligned with team needs
Strong customer service orientation
Advanced analytical, critical thinking, and problem-solving skills
Effective written and verbal communication skills across all organizational levels
Excellent organizational skills with the ability to manage multiple priorities
Prior experience in a medical office or call-center environment strongly preferred
Will have a team of direct reports and clients to lead/manage
Must be able to work without H1B sponsorship

Benefits

Comp & perks

Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
Vacation/Sick time
401(k) retirement plan with company match
Paid Holidays
SIS Cares Day
Hybrid or Remote environment depending on the role