Onboarding Project Manager

Surgimate

. Manage end-to-end implementation projects, including project planning, resource allocation, timeline management, and risk assessment .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and SaaS implementation, with a strong focus on client engagement, effective communication, and the ability to configure and customize solutions. Proven ability to manage multiple projects, mitigate risks, and deliver high-quality service to customers.

Highest-signal resume keywords

Project ManagementSaaS ImplementationClient EngagementEffective CommunicationSurgical Scheduling Familiarity

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project PlanningResource AllocationTimeline ManagementRisk AssessmentProduct ConfigurationTechnical TroubleshootingImplementation ProcessesQuality ChecksCustomer TrainingInteroperability

Soft Skills

Effective CommunicationPresentation SkillsOrganizational CapabilityAttention to DetailInterpersonal Skills

Tools & Technologies

Surgimate

Industry Keywords

Surgical Practice WorkflowsEnd-User TrainingStakeholder CoordinationRemote WorkProject Status Meetings

About the role

Key responsibilities & impact

Manage end-to-end implementation projects, including project planning, resource allocation, timeline management, and risk assessment
Gather project requirements from clients and define project objectives and deliverables
Develop and maintain detailed project plans and ensure milestones are met on schedule
Coordinate internal and external stakeholders for alignment and successful onboarding
Conduct project status meetings and provide updates on progress, risks, and issues
Identify and mitigate project risks and resolve obstacles affecting timelines or deliverables
Provide direct customer training and support throughout implementation
Coordinate technical resources to ensure connectivity between Surgimate and customers’ other systems
Collaborate with R&D, Customer Support, Implementations, and development teams on technical challenges, interoperability, and customization
Configure Surgimate product builds during implementation
Continuously improve implementation processes and implement best practices
Help customers refine requirements and configure internal controls, settings, and quality checks
Capture meeting/event details and communicate notes and action items
Lead live customer training sessions in person or virtually as needed
Perform other duties assigned by management

Requirements

What you’ll need

Project management or SaaS implementation experience a plus, but not required
Familiarity with surgical scheduling and surgical practice workflows strongly preferred
Experience working closely with clients
Willingness to train end users, configure product builds, and troubleshoot hands-on throughout implementation
Effective communication and presentation skills, with the ability to communicate across all levels of an organization
Ability to work independently across multiple projects and meet deadlines
Keen eye for detail and high level of organizational capability
Ability to rapidly grasp and apply complex business and technical concepts
Passion for providing the highest quality service to customers
Excellent communication and interpersonal skills
Remote-first role with occasional travel required
Flexibility to work extended hours as needed to support key initiatives
Must be authorized to work in the United States without sponsorship

Benefits

Comp & perks

Competitive salary plus commissions/bonus
401(k) with company match up to 4%
Medical, dental & vision plans for the employee through Cigna
Employee covered plans available for dependents
Long Term Disability and Life Insurance
Home Internet & Wellness allowances
10 Holidays + 2 Holiday Eves
18 days PTO
18 days Sick Leave
Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3)
Remote-first work arrangement
Opportunities to spend time together at meetups, volunteer, and work flexibly