Director of People & Culture

Surgo Health

. Own the day-to-day People function and build practical, scalable programs to help Surgo hire, develop, and retain employees .

Posted 11/10/2026full-timeUnited StatesLead💰 $160,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing People operations, including hiring, onboarding, performance management, and compliance across multiple regions. Proven ability to build scalable HR programs and improve employee experience through effective communication and coaching.

Highest-signal resume keywords

People Operations ManagementHiring Process ImprovementOnboarding Program DevelopmentEmployment Compliance KnowledgeHR Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

People Program OwnershipPerformance ManagementEmployee Retention StrategiesSourcing and Recruiting PracticesVendor ManagementBackground Check ProcessesHR Metrics AnalysisCompensation Process SupportSecurity Training ImplementationInternational Team Support

Soft Skills

Excellent CommunicationInfluencing SkillsCoaching AbilityGood JudgmentFollow-Through

Tools & Technologies

HR SystemsEmployee Records ManagementBenefits Administration ToolsPerformance Feedback ToolsSOC 2 Compliance Tools

Industry Keywords

Employment ComplianceHIPAA ControlsDistributed TeamsEmployee ExperienceWashington, DC

About the role

Key responsibilities & impact

Own the day-to-day People function and build practical, scalable programs to help Surgo hire, develop, and retain employees
Partner with leaders to translate hiring plans into priorities, capacity needs, and recruiting timelines
Simplify hiring workflows and equip managers to interview and make decisions efficiently
Build repeatable sourcing and recruiting practices for product and engineering roles, including international markets and the Turkey technical hub
Own onboarding and offboarding processes, including background checks, access changes, and security training
Identify retention risks and implement actions informed by employee feedback and workforce data
Build manager capability through tools, coaching, and clear expectations
Run performance, feedback, and promotion processes
Improve employee experience and cross-location communication
Own People operations, employee records, HR systems, and the employee handbook
Coordinate employment compliance across the US, UK, India, and Turkey
Manage benefits administration, enrollment, and broker/vendor relationships
Support compensation processes
Partner on People-related SOC 2 and HIPAA controls
Maintain People metrics, budgets, and operating rhythms and recommend evidence-based improvements

Requirements

What you’ll need

Meaningful progressive HR/People experience, including hands-on ownership of core People programs in a growing organization
Experience improving hiring, onboarding, performance, and People operations—not just designing strategy or advising others
Experience operating as a pragmatic generalist in a lean team
Strong follow-through and good judgment about what to build now versus later
Ability to influence and coach managers and work effectively with senior leaders without needing a large team or extensive resources
Experience supporting distributed or international teams
Working knowledge of employment compliance, HR systems, and vendor management
Excellent communication skills
Ability to work in Washington, DC with 2 days per week in the office

Benefits

Comp & perks

Competitive salary and equity compensation
100% of premiums paid for a Platinum healthcare plan for employees and dependents
Flexible PTO with 11 holidays
401(k) employer match up to 4%
3 months paid parental leave
Public Benefit Corporation with an impact mission
Potential annual performance-based bonuses
Potential equity compensation