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Bilingual HR Support Representative, German, English
Sutherland. Receive and log HR inquiries via phone and email .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong proficiency in German and English, with excellent business-level communication skills. Capable of managing confidential information while providing high-quality HR support in a fast-paced environment.
Highest-signal resume keywords
Proficiency In German (B2H)Proficiency In English (B2)Business-Level Communication SkillsAttention To DetailExperience In HR Or Customer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR Inquiry ResolutionTicketing SystemsData ManagementConfidentiality AdherenceComputer LiteracyNumeracy
Soft Skills
Interpersonal SkillsAdaptabilityAttention To Detail
Industry Keywords
HR Shared ServicesEmployee BenefitsPrivacy Standards
About the role
Key responsibilities & impact- Receive and log HR inquiries via phone and email
- Resolve queries through efficient ticketing systems
- Address employee inquiries about policies, benefits, and other HR matters
- Maintain high-quality service levels and adhere to established processes
- Handle sensitive information with integrity and confidentiality
- Take ownership of query resolution and individual performance metrics
- Support employees throughout their employment as part of the HR shared services team in Europe
Requirements
What you’ll need- Excellent proficiency in German (minimum B2H)
- Good proficiency in English (B2)
- Business-level written and verbal communication skills
- Strong attention to detail and interpersonal skills
- Computer literacy and numeracy
- Willingness to adapt to various systems and databases
- Ability to manage confidential data with strict adherence to privacy standards
- Ability to adapt to a fast-paced, dynamic environment
- Previous experience in administration, HR, or customer service is an advantage
Benefits
Comp & perks- Permanent contract
- Additional health and life insurance
- Work from the comfort of your home
- 21 days of annual paid leave
- Self-learning and instructor-led training courses
- Career development and a variety of career opportunities