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Compliance Manager
Sutherland. Oversee, execute, and audit continuous identity and physical location verification processes across the remote employee life cycle .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing identity verification processes and managing sensitive HR data with integrity. Proficient in collaboration across departments to ensure compliance and maintain detailed audit trails.
Highest-signal resume keywords
Identity Verification ManagementHR Operations ExperienceAnalytical SkillsExecutive CommunicationAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Identity ValidationData Privacy GuidelinesPerformance ReportingIncident ManagementBiometric Systems
Soft Skills
LeadershipInvestigative SkillsEthical Standards Adherence
Tools & Technologies
MS OfficeSterling PortalWebexEDMSSmartsheet
Industry Keywords
Talent ManagementRecruitmentHR ComplianceContinuous MonitoringRisk Management
About the role
Key responsibilities & impact- Oversee, execute, and audit continuous identity and physical location verification processes across the remote employee life cycle
- Oversee multi-point identity validation during recruitment, including video interview image capture, SHL behavioral assessment photo capture, and Webex-based I-9 document verification via Sterling Portal
- Monitor Day 1 new hire orientation identity checks and Webex Admin Console IP and geographic location checks
- Audit daily training identity checks and mandatory go-live identity gate audits
- Direct quarterly and event-driven identity revalidation across active operations teams
- Manage Sentinel Vision continuous workstation monitoring alerts
- Enforce physical location checklist audits, including asset tags, wall outlet types, ISP modem validation, travel router/VPN checks, and phone verification
- Oversee the biometric Yubikey opt-out program and enrollment standards
- Investigate identity or location discrepancies, pause training/system access, escalate issues, and create iSmart IT Incident tickets
- Lead client and executive notification protocols for suspected impersonation cases
- Collaborate with InfoSec, IT/Logistics, Asset Recovery, Talent Acquisition, Service Delivery, and HR to resolve violations within SLAs
- Ensure evidence records, photo captures, and audit trails are maintained in eDMS and Smartsheet according to 90-day retention policies
- Consolidate findings into monthly Performance & Risk Reports
- Participate in threat-intelligence reviews and recommend control enhancements
Requirements
What you’ll need- Bachelor’s degree in business administration, Human Resources, Criminal Justice, Information Security, Compliance, or related field
- 1 to 3 years of experience in Talent Management, Recruitment, or HR Operations
- Demonstrated leadership in US HR program delivery
- Exceptional attention to detail
- Strong analytical and investigative skills
- Firm adherence to ethical standards
- Ability to manage sensitive HR data with integrity
- Proficiency in MS Office tools and data privacy guidelines
- Strong executive communication skills
Benefits
Comp & perks- Remote work option
- Confidential handling of employee information according to EEO guidelines
- Voluntary Administrative EEO Record completion; participation does not affect employment decisions