Team Manager – Healthcare, Provider Data Management

Sutherland

. Supervise the daily operations of the Provider Data Management team, including workload distribution, performance management, and staff development .

Posted 10/30/2026full-timeRemote • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in provider data management, including data accuracy, team leadership, and performance monitoring. Proficient in utilizing data analysis tools and Microsoft Excel to enhance operational efficiency and support team development.

Highest-signal resume keywords

Team LeadershipProvider Data ManagementCredentialing ExperienceAdvanced Microsoft ExcelAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Provider Data ManagementData AnalysisPerformance ManagementWorkload DistributionQuality AssuranceProcess AutomationData ValidationData ReconciliationTrend AnalysisOperational Targets

Soft Skills

Communication SkillsTeam CollaborationCoachingAdaptabilityTrust Building

Tools & Technologies

Microsoft OfficeExcelData Analysis Tools

Certifications & Qualifications

Team Manager University Certified

Industry Keywords

Healthcare DomainCredentialingProvider DemographicsOperational ExcellencePerformance Metrics

About the role

Key responsibilities & impact

Supervise the daily operations of the Provider Data Management team, including workload distribution, performance management, and staff development
Ensure provider demographic and credentialing data is accurately entered and maintained in all systems
Monitor productivity, quality, and turnaround time standards
Provide day-to-day leadership, coaching, and performance management to analysts responsible for provider data maintenance and updates
Monitor individual and team performance metrics, identify trends, and implement action plans to address productivity or quality gaps
Manage workflow distribution, workload prioritization, and resource allocation to meet turnaround times and operational targets
Partner with client stakeholders and internal teams, including credentialing, training, quality assurance, and operational excellence, to resolve issues and improve processes
Manage attrition, shrinkage, and other critical team metrics
Support projects involving system enhancements or process automation
Conduct regular team meetings and individual coaching sessions to communicate performance
Oversee processing, validation, and maintenance of high-volume provider data submitted through bulk rosters
Help analyze roster files to identify missing information, duplicate records, data discrepancies, and inconsistencies requiring resolution
Utilize Excel and other data analysis tools to manipulate, validate, reconcile, and report on large volumes of provider data

Requirements

What you’ll need

2+ years’ experience leading a team within the healthcare domain
Experience with credentialing
Must be Team Manager University certified
Open availability
Solid Microsoft Office experience
Advanced Microsoft Excel preferred
Ability to work in a fast-paced environment
Ability to communicate complex processes clearly
Ability to adapt training approaches to different learning styles
Ability to build a knowledgeable, high-performing team
Proactive ability to develop trust and professional rapport with employees and team members
Ability to work as a team-player
Strong analytical skills; ability to interpret data, identify trends, and make suggestions for improvements
Strong verbal and written communication skills
Ability to communicate in a clear, constructive, and professional manner