Authorization Coordinator III, Home Health

Sutter Health

. Serve as the initial point of contact for potential home health patients .

Posted 9/18/2026full-timeWest Valley • Arizona • United StatesMid-LevelSenior💰 $22 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing home health referrals and patient interactions, utilizing the Epic healthcare system, and applying medical terminology and coding knowledge. Strong organizational and communication skills are essential for effective liaison work and maintaining patient relationships.

Highest-signal resume keywords

Telephonic ExperienceEpic Healthcare SystemMedical Terminology KnowledgeOrganizational SkillsInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Telephonic ExperienceEpic Healthcare SystemMedical TerminologyCPT CodingHCPCS CodingICD-9 Coding

Soft Skills

Active ListeningInterpersonal SkillsTelephone Communication SkillsAttention to DetailComposure Under Pressure

Tools & Technologies

Microsoft OfficeExcelWord

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Home HealthPatient LiaisonHealthcare SettingCentralized Intake

About the role

Key responsibilities & impact

Serve as the initial point of contact for potential home health patients
Manage new home health referrals and ongoing follow-ups
Work closely with Home Health nurses
Act as a liaison between patients, families, and referral sources
Manage centralized intake for home health locations
Perform occasional on-site work for training or other purposes if within driving distance to the center

Requirements

What you’ll need

Applications accepted only from AZ, OR, AR, ID, TN, UT, NV, and TX
Minimum of 5 years of telephonic experience in a healthcare setting
3–5 years of experience using the Epic healthcare system
High school diploma or GED
2 years of recent relevant experience
Knowledge of medical terminology, anatomy, and CPT/HCPCS/ICD-9 coding
Ability to exercise discretion and make independent judgments
Knowledge of Microsoft Office programs including Excel and Word, or similar programs
Ability to maintain composure during challenging interpersonal interactions
Active listening, interpersonal, and telephone communication skills
Organizational skills with attention to detail and follow-up
Reliable power and internet services for remote work
Dedicated home office with a closing door
Cannot be a primary caregiver during business hours
Must be able to work varied weekdays and rotating weekends

Benefits

Comp & perks

Work from home/mobile work eligibility with reliable power and internet, subject to eligibility requirements
Comprehensive benefits package
Full-time regular employee status
40 hours per week
Day shift
Rotating weekends