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Medical Assistant II, Patient Service Representative, Primary Care
Sutter Health. Provide clinical and clerical support to providers and patient care teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in Medical Assisting skills, including taking vital signs, preparing patients for examinations, and administering injections, while effectively communicating with diverse audiences. Possesses strong organizational and time management skills to support high-quality patient care and workflow within a clinical setting.
Highest-signal resume keywords
Medical Assisting SkillsBLS-Basic Life Support CertificationElectronic Health Records (EHR)Communication SkillsTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Taking Vital SignsAdministering InjectionsPreparing Patients for ExaminationsMedical TerminologyHuman AnatomyPhysiologyPathologyBasic Medical ProceduresCompetency ValidationProblem Solving
Soft Skills
Written CommunicationVerbal CommunicationOrganizational SkillsTeam CollaborationInterpersonal Skills
Tools & Technologies
Microsoft Office SuiteElectronic Health Records (EHR)
Certifications & Qualifications
High School DiplomaGeneral Education Diploma (GED)BLS-Basic Life Support Healthcare Provider Certification
Industry Keywords
California Medical Board RequirementsPatient CareHealthcare ProviderNIOSH GuidelinesUSP 800 Guidelines
About the role
Key responsibilities & impact- Provide clinical and clerical support to providers and patient care teams
- Perform back-office and patient-related tasks supporting high-quality patient care
- Help ensure smooth patient flow and workflow within the department
- Assist the patient care team in implementing the medical plan of care
- Integrate education, technical competence, and patient interaction skills to gain patient and caregiver cooperation
- Perform all duties under the direction of a clinician
- Take vital signs and prepare patients for examinations
- Administer injections
- Interpret and communicate patient-related information
- Work Monday–Friday day shifts, 8 hours per shift
Requirements
What you’ll need- High School Diploma or General Education Diploma (GED)
- Completion of a course of study consistent with California Medical Board requirements for Medical Assistants, with diploma presented within 90 days
- OR completion of Sutter Health on-the-job medical assisting training equivalent to one year
- BLS-Basic Life Support Healthcare Provider certification
- 1 year of recent relevant experience
- General knowledge of medical procedures, views, and equipment
- Basic understanding of human anatomy, physiology, pathology, and medical terminology
- Competency and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for exams, and administering injections
- Ability to interpret written, oral, diagram, or schedule-based data and instructions
- Written and verbal communication skills for explaining sensitive information clearly and professionally to diverse audiences
- Time management and organizational skills, including prioritizing assignments and meeting deadlines within standardized procedures
- General knowledge of Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR)
- Ability to work independently and as part of a team while accomplishing multiple tasks in an interrupt-driven environment
- Ability to identify, evaluate, and resolve standard problems using established solutions
- Ability to build collaborative relationships with peers and healthcare providers
- Ability to manage hazardous drugs in accordance with NIOSH and USP 800 guidelines
Benefits
Comp & perks- Comprehensive benefits package
- Eligible position includes comprehensive benefits package
- Full-time schedule, 40 hours per week
- Monday–Friday schedule
- No weekend requirements