Patient Services Representative II, Cardiology Invasive

Sutter Health

. Serve as the first point of contact for patients entering the outpatient medical facility .

Posted 9/19/2026full-timeRoseville • California • United StatesJunior💰 $26 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient intake procedures, including scheduling appointments and updating electronic health records (EHR). Exhibits strong communication and organizational skills while ensuring compliance with healthcare regulations and protecting patient privacy.

Highest-signal resume keywords

Patient Intake ProceduresElectronic Health Records (EHR)Insurance Policies and ProceduresWritten and Verbal Communication SkillsTime Management and Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Check-InAppointment SchedulingElectronic Health Records (EHR)Insurance BillingData InterpretationMicrosoft Office SuiteProtected Health Information (PHI) PrivacyPayment CollectionRegulatory ComplianceProblem Resolution

Soft Skills

Effective CommunicationTeam CollaborationTime ManagementOrganizational SkillsRelationship Building

Industry Keywords

Outpatient Medical FacilityPatient CareHealthcare RegulationsPatient PrivacyDepartmental Tasks

About the role

Key responsibilities & impact

Serve as the first point of contact for patients entering the outpatient medical facility
Greet and check in patients
Verify patient information
Schedule appointments
Update electronic health records (EHR)
Facilitate intake procedures, including healthcare and insurance forms
Collect payments for services
Gain patient, family/support group, and healthcare-provider confidence and cooperation through competent performance and effective communication
Follow organizational and local, state, and federal regulations, codes, policies, and procedures
Protect patient privacy and safety while delivering optimal patient care
Perform specific departmental tasks as needed
Orient other staff to the department as needed
Travel between Auburn, Roseville, and Sacramento locations as needed

Requirements

What you’ll need

HS Diploma or equivalent education/experience
Equivalent experience accepted in lieu of the required degree or diploma
1 year of recent relevant experience
Basic knowledge of insurance policies and procedures and patient billing
Ability to interpret written, oral, diagram, or schedule-form data and instructions
Written and verbal communication skills
Time management and organizational skills
Ability to prioritize assignments and meet deadlines within standardized policies and procedures
General knowledge of Microsoft Office Suite, including Word, Excel, and Outlook
Ability to work independently and as part of a team
Ability to accomplish multiple tasks in an environment with interruptions
Ability to identify, evaluate, and resolve standard problems using established solutions
Ability to ensure patient Protected Health Information (PHI) privacy
Ability to build collaborative relationships with peers and staff members
Ability to travel as needed between Auburn, Roseville, and Sacramento locations

Benefits

Comp & perks

Comprehensive benefits package for eligible positions
Full-time regular employee status
Monday–Friday schedule
40 weekly hours
8-hour shifts