Patient Services Representative II, Magnetic Resonance Imaging

Sutter Health

. Serve as the first point of contact for patients entering the outpatient medical facility .

Posted 10/16/2026part-timeFairfield • California • United StatesJunior💰 $26 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient interaction, appointment scheduling, and electronic health record management while ensuring compliance with healthcare regulations. Exhibits strong communication and organizational skills to effectively support patients and healthcare teams.

Highest-signal resume keywords

Electronic Health Records (EHR) ManagementPatient SchedulingInsurance Policies KnowledgeCommunication SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Check-InPayment CollectionHealthcare Forms FacilitationProblem ResolutionProtected Health Information (PHI) Privacy

Soft Skills

Team CollaborationOrganizational SkillsIndependenceConfidence Building

Tools & Technologies

Microsoft Office SuiteWordExcelOutlook

Industry Keywords

Outpatient Medical FacilityHealthcare RegulationsPatient BillingLocal/State/Federal CodesTravel Requirements

About the role

Key responsibilities & impact

Serve as the first point of contact for patients entering the outpatient medical facility
Greet and check in patients
Verify patient information
Schedule appointments
Update electronic health records (EHR)
Facilitate completion of healthcare and insurance forms
Collect payments for services
Build confidence and cooperation with patients, families/support groups, and healthcare providers
Follow organizational and local/state/federal regulations, codes, policies, and procedures
Perform specific departmental tasks as needed
Orient other staff to the department as needed
Travel between Fairfield, Vacaville, and Vallejo locations as needed

Requirements

What you’ll need

Equivalent experience will be accepted in lieu of the required degree or diploma
HS Diploma or equivalent education/experience
1 year of recent relevant experience
Basic knowledge of insurance policies and procedures, as well as patient billing
Written and verbal communication skills
Time management and organizational skills
General knowledge of Microsoft Office Suite (Word, Excel and Outlook)
Ability to work independently and as part of a team
Ability to identify, evaluate and resolve standard problems using established options
Ability to ensure patient Protected Health Information (PHI) privacy
Travel as needed between Fairfield, Vacaville, and Vallejo locations
Ability to work day/evening shifts, variable days, and every weekend

Benefits

Comp & perks

Eligible positions include a comprehensive benefits package
Equal opportunity employer