Pediatric Assistant Case Manager III

Sutter Health

. Collaborate with physicians, psychotherapists, consulting psychiatrists, and other care team members to assure appropriate level of care and coordination for outpatient services .

Posted 10/16/2026full-timePalo Alto • California • United StatesJunior💰 $35 - $49 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and interpersonal skills while effectively collaborating with interdisciplinary care teams and providing direct patient intervention. Proficient in data collection and reporting, with the ability to manage tasks in a fast-paced environment.

Highest-signal resume keywords

Patient Care CoordinationCrisis InterventionData Collection and ReportingOral and Written Communication SkillsInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryPatient Functioning MetricsCrisis De-EscalationIntermediate PC SkillsWord Processing Skills

Soft Skills

Time ManagementInterpersonal SkillsAbility to Work IndependentlyPrioritization Skills

Tools & Technologies

Patient Care Registry

Industry Keywords

Outpatient ServicesInterdisciplinary Care TeamMental HealthSocial WorkCounseling Psychology

About the role

Key responsibilities & impact

Collaborate with physicians, psychotherapists, consulting psychiatrists, and other care team members to assure appropriate level of care and coordination for outpatient services
Work closely with patients, families, physicians, the interdisciplinary care team, schools, ancillary services, and community resources
Collect and report patient functioning data and metrics
Enter data into the patient care registry
Communicate between collaborative care team members
Provide direct patient contact to assigned patients and family members
Provide direct intervention with patients and families, including crisis intervention and de-escalation where required
Work in San Carlos on Monday, Tuesday, and Friday, and in Palo Alto on Wednesday and Thursday; schedules and locations may change based on business needs

Requirements

What you’ll need

Equivalent experience will be accepted in lieu of the required degree or diploma
Associate's: AA in Business/Health related field
1 year recent relevant experience
Bachelor's in social work, counseling psychology, or a related field highly preferred
2 years' recent relevant experience highly preferred
Oral and written communication skills
Interpersonal and time management skills
Ability to work effectively and prioritize tasks in a fast-paced environment with rapidly shifting priorities and competing demands
Ability to work independently with a minimum of direction
Intermediate PC skills and word processing skills required
Must be able to work Monday through Friday, 8:30 a.m. to 5:00 p.m., across San Carlos and Palo Alto as scheduled

Benefits

Comp & perks

Comprehensive benefits package
Eligible positions include a comprehensive benefits package