Supervisor, Patient Access

Sutter Health

. Responsible for daily departmental operations .

Posted 10/14/2026full-timeEast Palo Alto • California • United StatesMid-LevelSenior💰 $92,227 - $138,341 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership skills in team building and coaching, while effectively managing departmental operations and ensuring compliance with regulatory standards. Possesses a solid understanding of medical terminology, insurance processes, and hospital management principles to deliver quality service in a dynamic environment.

Highest-signal resume keywords

Leadership SkillsMedical Terminology KnowledgeHospital Management PrinciplesOrganizational SkillsPatient Billing Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Compliance MonitoringAccreditation StandardsInsurance KnowledgePatient BillingPrior Authorization

Soft Skills

Team BuildingCoachingTime ManagementRelationship ManagementAdaptability

Certifications & Qualifications

HS DiplomaGeneral Education Diploma (GED)

Industry Keywords

Regulatory StandardsSafety StandardsDepartment OperationsDynamic EnvironmentHigh-Volume Environment

About the role

Key responsibilities & impact

Responsible for daily departmental operations
Implement standardized processes and best practices
Carry out the concept of one team
Assist in monitoring compliance with regulatory, accreditation, and safety standards
Monitor everyday activities
Maintain effective working relationships with internal and external customers
Collaborate with referring physicians, physician office staff, physician liaisons, and key department managers impacted by these services

Requirements

What you’ll need

HS Diploma or General Education Diploma (GED)
5 years of recent relevant experience
Solid understanding of medical terminology and insurance
Familiarity with general hospital management principles, practices, and procedures
Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations
Leadership skills, including team building and coaching/mentoring, with the ability to motivate and engage others
Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results
Ability to work in a dynamic and fast-paced environment with changing business priorities
Ability to work concurrently on a variety of tasks/projects in a high-volume environment with competing priorities
Patient Billing and Insurance experience preferred
Prior Authorization experience preferred

Benefits

Comp & perks

Comprehensive benefits package
Benefits offered (eligible positions)
Full-time schedule
Rotating weekends