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Export Coordinator
Swegon UK&I. Provide administrative support for domestic and international filtration customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in logistics and shipping processes, ensuring accurate order management and timely delivery while maintaining strong customer service standards. Proficient in data management and export documentation, with a solid understanding of customs regulations and Incoterms.
Highest-signal resume keywords
Logistics/Shipping ExperienceExport Documentation ProficiencyCustomer Service ExcellenceMicrosoft Office ProficiencyUnderstanding of Incoterms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingData ManagementExport DocumentationLogistics CoordinationTariff Code Knowledge
Soft Skills
Attention to DetailCommunication SkillsOrganizational SkillsAbility to Work UnsupervisedAdaptability in Fast-Paced Environments
Tools & Technologies
Swegon M3 PlatformMicrosoft ExcelMicrosoft Word
Certifications & Qualifications
Institute of Export QualificationInternational Trade Qualification
Industry Keywords
Customs RegulationsIncotermsFreight ForwardingFiltration IndustryOrder Entry
About the role
Key responsibilities & impact- Provide administrative support for domestic and international filtration customers
- Process orders, primarily with Sales and Purchasing colleagues, ensuring accurate order entry
- Instruct orders to the Rhenus Hamburg warehouse and follow up with freight forwarders and overseas factories
- Ensure on-time deliveries and correct export documentation
- Produce accurate export documentation using the Swegon M3 platform
- Review orders for collections, dispatches, proof of delivery chasing, and timely invoicing
- Generate build sheets for Trion products via an external technician in Hamburg
- Deliver first-class customer service through collection or final delivery
- Maintain accurate data management and storage of filtration documents
- Attend weekly Filtration Teams meetings
- Act as primary contact for the Rhenus Hamburg warehouse, customers, external freight forwarders, and overseas factories
Requirements
What you’ll need- GCSE/A Level or equivalent
- Full and valid UK driving licence
- Minimum 2–3 years’ experience in logistics/shipping
- Proficiency in Microsoft Office, particularly Excel and Word
- Strong background in customer service
- Institute of Export or International Trade qualifications highly desirable
- Strong understanding of Incoterms, customs regulations, and tariff codes highly desirable
- Ability to work unsupervised in an organised fashion
- Strong attention to detail and communication skills
- Ability to work in a fast-paced environment and meet shipping, customs, and other deadlines
Benefits
Comp & perks- Hybrid working from home and the Ashby site
- Plenty of development opportunities
- Open and flexible organizational culture
- Work-life balance support
- Inclusive and diverse workplace
- Global environment with competent colleagues
- Short decision-making processes
- Commitment to sustainability, energy-efficient products, gender equality, and carbon neutrality
- Reasonable adjustments during the recruitment process