Business Analyst, AI/ML Solution Delivery

Swingtech

. Partner with Government product owners, mission stakeholders, subject-matter experts, and end users to understand operational objectives, pain points, workflows, policies, and desired outcomes .

Posted 10/9/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis, requirements management, and Agile methodologies, with a strong focus on translating stakeholder needs into actionable requirements and measurable business outcomes. Proficient in facilitating collaboration among diverse teams and ensuring compliance with security, privacy, and accessibility standards.

Highest-signal resume keywords

Business AnalysisAgile MethodologiesRequirements ManagementUser Acceptance TestingStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements AnalysisProcess MappingData Flow DiagramsUser StoriesAcceptance CriteriaBusiness Process ModelingTest ScenariosDecision LogicBacklog RefinementFunctional Requirements

Soft Skills

Strong Communication SkillsFacilitation SkillsProblem-Solving SkillsOrganizational SkillsCollaboration Skills

Tools & Technologies

JiraConfluenceAzure DevOpsMicrosoft VisioLucidchart

Certifications & Qualifications

Certified Business Analysis ProfessionalProfessional in Business AnalysisPMI Agile Certified PractitionerCertified Scrum Product Owner

Industry Keywords

AIMachine LearningDigital TransformationFederal CybersecurityAccessibility RequirementsRecords ManagementRegulated EnvironmentsSection 508WCAGPredictive Analytics

Tech Stack

Tools & technologies

AzureCyber Security

About the role

Key responsibilities & impact

Partner with Government product owners, mission stakeholders, subject-matter experts, and end users to understand operational objectives, pain points, workflows, policies, and desired outcomes
Facilitate discovery sessions, stakeholder interviews, requirements workshops, workflow reviews, and solution demonstrations
Document current-state and future-state business processes, decision points, user interactions, data needs, constraints, and dependencies
Translate agency priorities and mission needs into epics, features, user stories, backlog items, and acceptance criteria
Maintain requirements and backlog traceability through design, development, testing, user acceptance, release, and follow-up improvements
Collaborate with AI/ML engineers, data engineers, developers, architects, security specialists, privacy officials, accessibility personnel, and program leadership
Help determine whether mission problems are appropriate for AI, conventional automation, process improvement, structured search, analytics, or another technical approach
Identify business rules, source data, user roles, permissions, exception paths, human-review requirements, and operational controls for each use case
Support backlog refinement, sprint planning, sprint reviews, demonstrations, retrospectives, and other Agile delivery activities
Define measurable business outcomes and success criteria for prototypes, pilots, and production releases
Assist technical teams with use cases, scenarios, test conditions, expected outcomes, and edge cases
Coordinate user acceptance testing, collect stakeholder feedback, document findings, and translate feedback into prioritized backlog actions
Support functional requirements, business-process models, use-case descriptions, user journeys, data flows, decision logic, and operating procedures
Track business dependencies, assumptions, risks, issues, and decisions requiring Government direction
Support change management, stakeholder communications, user adoption, training materials, and knowledge transfer
Ensure requirements address security, privacy, accessibility, records-management, and Responsible AI expectations
Prepare clear, concise, and accessible documentation and presentations for technical and nontechnical audiences

Requirements

What you’ll need

Bachelor's degree in Business Administration, Information Systems, Computer Science, Data Analytics, Engineering, or a related discipline
Professional experience performing business analysis, requirements analysis, product analysis, or functional analysis for software, data, analytics, automation, or digital-transformation initiatives
Demonstrated experience eliciting, analyzing, documenting, validating, and managing business and functional requirements
Experience converting stakeholder needs into epics, features, user stories, acceptance criteria, process flows, and prioritized backlog items
Experience supporting Agile software-development teams and participating in backlog refinement, sprint planning, reviews, demonstrations, and retrospectives
Experience facilitating discussions with business users, product owners, technical teams, and senior stakeholders
Ability to investigate ambiguous mission problems and organize incomplete or conflicting information into actionable requirements
Ability to distinguish the underlying business problem from a stakeholder's initially requested technology or solution
Experience supporting user acceptance testing, test scenarios, defect clarification, feedback collection, and release-readiness activities
Strong written and verbal communication skills, including explaining complex workflows and technical concepts to nontechnical audiences
Experience with Jira, Confluence, Azure DevOps, Microsoft Visio, Lucidchart, or comparable platforms
Ability to create clear, accessible, and well-structured documentation
Ability to complete the required federal suitability, background-investigation, and onboarding process
Preferred: experience supporting AI, machine learning, Generative AI, LLM, RAG, intelligent document processing, predictive analytics, or workflow-automation initiatives
Preferred: understanding of AI concepts including model outputs, confidence thresholds, false positives and false negatives, human-in-the-loop review, model evaluation, hallucinations, grounding, and Responsible AI
Preferred: experience documenting data sources, definitions, quality concerns, access restrictions, lineage, retention requirements, and integration dependencies
Preferred: experience supporting federal agencies or other regulated environments
Preferred: familiarity with federal cybersecurity, privacy, accessibility, records-management, and authorization processes
Preferred: familiarity with Section 508 and WCAG accessibility requirements
Preferred: experience developing process maps, business-rule catalogs, requirements traceability matrices, decision tables, use-case inventories, user journeys, or data-flow diagrams
Preferred: relevant certification such as Certified Business Analysis Professional, Professional in Business Analysis, PMI Agile Certified Practitioner, Certified Scrum Product Owner, or equivalent
US citizenship or Green Card
Local to the DMV area

Benefits

Comp & perks

15 PTO days
11 paid holidays
Medical Insurance with 3 options, including HSA with $600 Employer Contribution
Dental Insurance with no age limit orthodonture
Vision Insurance through EyeMed with in- and out-of-network coverage
Short-Term and Long-Term Disability coverage with 100% premium support
Life insurance and AD&D with 100% premium support
Supplemental Life Insurance
Critical Care and Accident Insurance availability
Pet Insurance through Nationwide
Employee Assistance Program
401k with enrollment from day one
4% deferral by company
$1,500 Annual Training Budget
$1,500 Referral bonus
Eligibility for annual merit and discretionary bonus
Flexible work arrangements