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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in web development and user interface design, with a strong focus on usability, accessibility, and user-centered design principles. Proficient in collaborating with cross-functional teams to enhance web-based training platforms and learning management systems.
Highest-signal resume keywords
Web DevelopmentUser Interface DesignFront-End TechnologiesAccessibility StandardsCollaboration with Stakeholders
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HTMLCSSJavaScriptUser-Centered DesignResponsive Web DesignTroubleshooting Front-End IssuesWeb Application MaintenanceUsability TestingDigital AccessibilityLMS Support
Soft Skills
Attention to DetailCommunication SkillsAbility to Manage Multiple Priorities
Tools & Technologies
Learning Management SystemsContent Management SystemsIssue Tracking ToolsAgile Workflows
Industry Keywords
Section 508WCAGDigital Learning ContentSCORMXAPITraining PortalsUser RegistrationCourse AccessUsability ReviewsAccessibility Reviews
About the role
Key responsibilities & impact- Support development, enhancement, and maintenance of user-facing web functionality for training platforms and learning management systems
- Design and refine web pages, layouts, forms, navigation elements, and user interface components to improve usability and user experience
- Collaborate with program teams, instructional designers, business analysts, QA specialists, and developers to translate user needs into functional web enhancements
- Support updates and improvements to web-based training portals, LMS interfaces, course access workflows, registration pages, reports, and user-facing system features
- Troubleshoot and resolve front-end issues, formatting defects, broken links, display issues, navigation problems, and usability concerns
- Support accessibility improvements and ensure web content and user interfaces align with Section 508 and related accessibility standards
- Assist with testing and validation of web enhancements, releases, user workflows, and interface changes
- Support integration and presentation of digital learning content, course materials, multimedia assets, certificates, assessments, and related training content within web-based platforms
- Participate in user experience reviews, usability feedback analysis, and continuous improvement discussions
- Help create and maintain reusable UI patterns, templates, page structures, and style guidance for consistent web presentation
- Work with technical and QA teams to document defects, validate fixes, and support release readiness
- Maintain documentation for web updates, interface changes, user workflows, and support procedures
- Contribute to improvements that enhance system usability, learner experience, accessibility, maintainability, and operational efficiency
Requirements
What you’ll need- Bachelor’s degree in Web Development, Computer Science, Information Systems, Human-Computer Interaction, Digital Media, UX Design, or a related field; equivalent experience may be considered
- At least 3 years of experience supporting web development, UI development, UX support, front-end development, or web application maintenance
- Experience developing or maintaining user-facing web pages, interfaces, forms, layouts, or application features
- Working knowledge of front-end web technologies such as HTML, CSS, JavaScript, or comparable web development frameworks
- Understanding of user-centered design principles, usability, navigation design, visual consistency, and responsive web design
- Experience supporting web-based applications, learning management systems, content management systems, training portals, or other enterprise platforms
- Familiarity with Section 508, WCAG, or similar digital accessibility standards
- Experience troubleshooting front-end defects, formatting issues, browser-related issues, and user interface problems
- Ability to collaborate with technical and non-technical stakeholders to clarify requirements and support implementation
- Strong attention to detail, communication skills, and ability to manage multiple priorities in a remote environment
- Preferred: experience supporting federal, healthcare, training, education, or learning management programs
- Preferred: experience supporting LMS workflows such as user registration, course access, assessments, certificates, transcripts, reporting, or training plans
- Preferred: experience conducting or supporting usability reviews, accessibility reviews, or user acceptance testing
- Preferred: familiarity with digital learning content, SCORM/xAPI concepts, course publishing, or web-based training delivery
- Preferred: experience supporting responsive design, accessible forms, keyboard navigation, screen reader compatibility, alt text, and color contrast improvements
- Preferred: familiarity with issue tracking, Agile workflows, release coordination, or collaborative development environments
- Preferred: experience working with graphic, multimedia, or instructional design teams to integrate visual and learning assets into web-based platforms
Benefits
Comp & perks- 15 PTO days
- 11 paid holidays
- Medical Insurance with 3 options (HSA with $600 Employer Contribution)
- Dental Insurance with no age limit orthodonture
- Vision Insurance through EyeMed with in- and out-of-network coverage
- Short Term and Long-Term Disability coverage with 100% premium support
- Life insurance and AD&D with 100% premium support
- Supplemental Life Insurance
- Critical Care and Accident Insurance availability
- Pet Insurance through Nationwide
- Employee Assistance Program
- 401k with enrollment from day one
- 4% deferral by company
- $1500 Annual Training Budget
- $1500 Referral bonus
- Eligibility for annual merit and discretionary bonus
- Flexible work arrangements