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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in monitoring and troubleshooting automation systems, with a strong focus on maintaining performance and availability. Proficient in developing standard operating procedures and collaborating across teams to enhance operational efficiency.
Highest-signal resume keywords
Automation System MonitoringTroubleshooting Software IssuesStandard Operating Procedures DevelopmentLogistics And Supply Chain KnowledgeStrong English Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automation System Performance AssessmentData Analysis For Problem SolvingRobotic Vehicle Failure AssessmentWorkflow CoordinationIncident Response Management
Soft Skills
Attention To DetailMultitasking AbilityEffective CommunicationIndependent Work Capability
Certifications & Qualifications
Valid Driver's License
Industry Keywords
LogisticsSupply ChainManufacturingIndustrial AutomationOperational Environment
About the role
Key responsibilities & impact- Remotely monitor automation system performance and availability while maintaining active communication with onsite teams
- Support local control center operations by accelerating workflows and helping coordinate responses to escalated incidents
- Manage defined automation system use cases and determine appropriate actions to maintain system uptime, performance, and availability
- Assess automated robotic vehicle failures, examine log files, document findings, and alert appropriate service personnel
- Troubleshoot software-related issues in partnership with off-site software engineers and onsite Symbotic and customer teams
- Develop standard operating procedures, documentation, and operating best practices
- Partner across technology, operations, and onsite teams to identify root causes and improve automation system performance
Requirements
What you’ll need- Minimum of 1 year of related experience or equivalent work experience
- Associate or bachelor's degree in Logistics, Supply Chain, Manufacturing, Industrial Automation, or equivalent work experience
- Experience working in a computer, automation, warehousing, manufacturing, or similar operational environment
- Knowledge of automation, warehousing, and business processes
- Ability to learn new equipment and system relationships
- Ability to review system performance, recognize trends, troubleshoot issues, and use data to support problem solving
- Strong written and verbal English communication skills
- High level of attention to detail and urgency
- Ability to multitask and work effectively across technical and operational teams
- Ability to operate independently when required
- Valid driver's license
- Ability to drive and/or fly to client locations and company HQ
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Disability benefits
- 401K
- PTO
- Up to 5% travel may be required
- Business travel expenses reimbursed based on program guidelines
- Eligible employees may receive a corporate credit card based on role and travel requirements