Associate Client Manager

Symphonic Distribution

. Nurture healthy and productive relationships with prospective and existing artist and label clients and act as primary contact .

Posted 9/23/2026full-timeRemote • Chile, Mexico, ColombiaJuniorMid-Level💰 CLP 1,100,000 - CLP 1,500,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management within the music industry, focusing on nurturing artist and label partnerships, managing release logistics, and analyzing financial success. Proficient in utilizing tools like Zendesk for tracking client interactions and implementing effective marketing strategies.

Highest-signal resume keywords

Client Relationship ManagementRelease Strategy GuidanceFinancial AnalysisMusic Industry KnowledgeHigh-Volume Workload Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget CreationSales AnalysisMetadata Standards ManagementRelease Management LogisticsClient Communication Organization

Soft Skills

Problem AnticipationTactical Strategy ImplementationCollaboration

Tools & Technologies

Zendesk

Industry Keywords

Artist DevelopmentLabel RelationshipsMusic Industry CommunityClient SupportStreaming Revenue Analysis

About the role

Key responsibilities & impact

Nurture healthy and productive relationships with prospective and existing artist and label clients and act as primary contact
Work in Zendesk to track client contact and measure specific SLAs
Organize client communication and act as an internal go-between among internal staff
Collaborate with Symphonic’s global team to plan and implement form-fitting release marketing strategies
Manage daily release-management logistics, including metadata standards, production, ingestion, and take-downs
Plan, manage, and analyze the financial success of client relationships, including budget creation, tracking, and sales/streaming revenue analysis
Anticipate problems and implement communication and tactical strategies to solve them
Assist in Corporate and Client Marketing meetings to help develop the business and pitch new clients
Perform other tasks as assigned

Requirements

What you’ll need

Bachelor’s Degree in Music or a business-related field, or 2 years of relevant experience working in a key client relationship role at a record label, distributor, artist management company, publisher, agency, or DSP
Proven success in developing emerging artists or labels
Proven deep relationships or roots in the music industry community
Ability to manage a high-volume client workload
Experience or ability to guide clients through basic release strategy
Experience with client relationship management and responsive day-to-day support

Benefits

Comp & perks

Cool perks
Healthy work-life balance
Full-time remote position