Associate Client Manager

Symphonic Distribution

. Nurture healthy and productive relationships with prospective and existing artist and label clients, and act as primary contact .

Posted 9/23/2026full-timeRemote • Colombia, Mexico, ChileJuniorMid-Level💰 COP 3,000,000 - COP 3,900,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management within the music industry, focusing on nurturing artist and label partnerships, financial analysis, and effective communication strategies. Proficient in managing release logistics and marketing strategies to drive client success.

Highest-signal resume keywords

Client Relationship ManagementRelease Management LogisticsFinancial AnalysisMusic Industry KnowledgeZendesk Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Budget CreationSales AnalysisMetadata StandardsProduction ManagementIngestion ProcessesTakedown ManagementMarketing Strategy ImplementationClient CommunicationProblem Solving

Soft Skills

CollaborationOrganizational SkillsInterpersonal SkillsTactical Strategy Development

Tools & Technologies

Zendesk

Industry Keywords

Music IndustryArtist DevelopmentLabel ManagementDSPRecord LabelDistributorArtist ManagementPublisherAgency

About the role

Key responsibilities & impact

Nurture healthy and productive relationships with prospective and existing artist and label clients, and act as primary contact
Work in Zendesk to track client contact and measure specific SLAs
Organize communication with clients and act as an internal go-between among internal staff
Collaborate with Symphonic’s global team to plan and implement form-fitting release marketing strategies
Manage daily release-management logistics, including metadata standards, production, ingestion, and takedowns
Plan, manage, and analyze the financial success of client relationships, including budget creation, tracking, and sales/streaming revenue analysis
Anticipate problems and implement communication and tactical strategies to solve them
Assist in Corporate and Client Marketing meetings to help the business develop and pitch new clients
Perform other tasks as assigned

Requirements

What you’ll need

Bachelor's Degree in Music or a business-related field, or 2 years of relevant experience working in a key client relationship role at a record label, distributor, artist management company, publisher, agency, or DSP
Proven success in developing emerging artists or labels
Proven deep relationships or roots in the music industry community
Ability to work remotely full time
Location in Mexico, Colombia, or Chile

Benefits

Comp & perks

Cool perks
Healthy work-life balance
Fully remote position