Senior Client Partner

symphony.is

. Own the client value journey across a portfolio, focusing on business outcomes .

Posted 11/9/2026full-timeSerbiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client portfolio management, focusing on delivering measurable business value through AI-driven strategies and consultative approaches. Proven ability to lead multidisciplinary teams and adapt delivery methodologies to meet diverse client needs.

Highest-signal resume keywords

Client Portfolio ManagementAI-Driven Value CreationP&L OwnershipConsultative SkillsAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital DeliveryValue-Based Commercial ModelsValue DiscoveryValue RealisationForecastingPerformance MeasurementClient SatisfactionBusiness OutcomesAI ApplicationsStakeholder Management

Soft Skills

Excellent CommunicationStorytellingBuilding TrustInfluencing C-Level ExecutivesMentoring Teams

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Software EngineeringBachelor’s Degree in BusinessMBA or Equivalent

Industry Keywords

ConsultingDigital TransformationAI-Native DeliveryMultidisciplinary TeamsClient Value Journey

About the role

Key responsibilities & impact

Own the client value journey across a portfolio, focusing on business outcomes
Define, measure and prove value delivered to each client and incorporate it into quarterly business reviews
Use AI to uncover new value-creation opportunities on accounts
Grow existing accounts and use proven results to help win new clients
Own portfolio P&L, including profitability, forecasting and performance
Move clients toward value-based and recurring commercial models
Partner with Principal Advisors to deliver promised client value and identify new opportunities
Lead multidisciplinary teams delivering in an AI-native way while maintaining Symphony standards and client commitments
Serve as strategic point of contact for client executives, focusing on business outcomes and value
Mentor and develop portfolio teams and delivery leaders in consultative skills and AI-first ways of working

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Software Engineering, Business or a related field; an MBA or equivalent is highly desirable
12+ years of experience in digital delivery, consulting or client portfolio management
Experience leading multi-account environments and owning a P&L
Proven track record of growing existing clients through measurable business value, including expansion, retention and client satisfaction
Strong consultative and commercial skills, including value discovery and value realisation
Experience with value-based or recurring commercial models
Experience using AI to create value for clients
Confidence coaching clients and teams on AI-led delivery
Deep understanding of Agile, AI-driven and enterprise delivery methodologies
Ability to adapt delivery governance to different clients
Excellent communication, storytelling and stakeholder management skills
Ability to build trust and influence at C-level
Ability to mentor and lead high-performing, multidisciplinary teams across regions
Consultative, forward-thinking mindset and adaptability in fast-paced, complex environments
Well-written and spoken English for daily use

Benefits

Comp & perks

Real ownership of a client portfolio, including ownership of P&L, commercials, and overall client success
A seat at the executive table as the strategic point of contact for client executives
Growth built on value, not headcount, with opportunities to shape proposals and statements of work
A real say in how AI creates value for clients
Close partnership with Principal Advisors, business development, portfolio teams, and delivery leaders
Mentoring, coaching, and professional growth opportunities
International team environment
Daily use of well-written and spoken English