Voice AI Consultant

Symphony Solutions

. Audit the existing Twilio ↔ Realtime-AI call bridge, including media streams, ConversationRelay, and two-way contracts with the AWS-hosted platform .

Posted 9/17/2026part-timeRemote • Poland, North Macedonia, Bulgaria, Albania, Ukraine, RomaniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in auditing and enhancing AI-driven voice services, with a strong focus on AWS integration, real-time communication protocols, and production operability practices. Proficient in leveraging advanced technologies such as Twilio, OpenAI, and natural language processing to optimize call systems and deliver actionable insights.

Highest-signal resume keywords

AWS Containerized AI WorkloadsTypeScript/JavaScript Real-Time IntegrationsNatural Language Processing LibrariesSpeech Recognition APIsVoice Synthesis Engines

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PostgreSQLTwilioOpenAIElevenLabsGPT-4.0-miniAmazon ConnectKVSSwaggerPyTorchTensorFlow

Tools & Technologies

GitHubCI/CD PipelinesDockerAmazon TranscribeAmazon PollyText-to-Speech

Industry Keywords

Real-Time Communication ProtocolsWebSocketsGRPCWebRTCStreaming LLM Sessions

Tech Stack

Tools & technologies

AWSDockerGRPCJavaScriptPostgresPyTorchTensorflowTypeScript

About the role

Key responsibilities & impact

Audit the existing Twilio ↔ Realtime-AI call bridge, including media streams, ConversationRelay, and two-way contracts with the AWS-hosted platform
Review inbound invokes, outbound callbacks, retries, and reconciliation
Assess production-readiness of the voice service, including health checks, capacity limits, alerting, and incident response
Identify production-readiness gaps
Review AI/session logic driving calls, related routes, background jobs, and schema
Deliver a findings report and prioritized implementation roadmap
Provide part-time advisory support through implementation
Review architectural and technical decisions
Guide webhook-contract and telephony-integration design
Consult on production operability practices

Requirements

What you’ll need

Experience working with containerized AI workloads on AWS
Experience with Cursor, OpenAI, Twilio, ElevenLabs, GPT-4.0-mini, S3, Amazon Connect, KVS, Swagger, and OpenAI tools
Experience with PostgreSQL
Experience with Linear
Proficiency in TypeScript/JavaScript for real-time web/edge integrations
Experience with natural language processing libraries and speech processing toolkits, including deep learning libraries such as PyTorch or TensorFlow
Experience with speech recognition APIs such as Amazon Transcribe
Experience with voice synthesis engines such as Amazon Polly or Text-to-Speech
Knowledge of GitHub, CI/CD pipelines, and Docker is highly valued
Understanding of real-time communication protocols, WebSockets, gRPC, and WebRTC
Understanding of real-time/streaming LLM sessions, including latency, interruption handling, turn-taking, and graceful degradation
Experience designing prompts and system messages for constrained, task-specific voice agents
Experience with sentiment/outcome extraction from completed calls and validation methods

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Symphony Solutions Website LinkedIn All Job Openings 501 - 1000 employees Founded 2008 🤖 Artificial Intelligence 🎮 Gaming ☁️ SaaS Artificial Intelligence
Gaming
SaaS Symphony Solutions is a software company that builds AI-powered platforms and services focused on iGaming and enterprise software. Their public site highlights products such as BetSymphony (a turnkey iGaming / sportsbook and online casino platform), BetHarmony (an AI-powered conversational agent and bet recommendation system), Harmony (an AI assistant for customer service), and Symphony Cloud (a cloud development environment and DevOps tooling). They market AI-driven business transformation services and platform solutions for operators and enterprises, and also reference a corporate charity initiative. Voice AI Consultant Job not on LinkedIn 🔥 0 minutes ago 🌐 Poland, North Macedonia, +4 more countries – Remote ⏱ Part Time 🟡 Mid-level 🟠 Senior 🤖 Artificial Intelligence 👻 Ghost score 10% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Audit the existing Twilio ↔ Realtime-AI call bridge, including media streams, ConversationRelay, and two-way contracts with the AWS-hosted platform
Review inbound invokes, outbound callbacks, retries, and reconciliation
Assess production-readiness of the voice service, including health checks, capacity limits, alerting, and incident response
Identify production-readiness gaps
Review AI/session logic driving calls, related routes, background jobs, and schema
Deliver a findings report and prioritized implementation roadmap
Provide part-time advisory support through implementation
Review architectural and technical decisions
Guide webhook-contract and telephony-integration design
Consult on production operability practices 🎯 Requirements
Experience working with containerized AI workloads on AWS
Experience with Cursor, OpenAI, Twilio, ElevenLabs, GPT-4.0-mini, S3, Amazon Connect, KVS, Swagger, and OpenAI tools
Experience with PostgreSQL
Experience with Linear
Proficiency in TypeScript/JavaScript for real-time web/edge integrations
Experience with natural language processing libraries and speech processing toolkits, including deep learning libraries such as PyTorch or TensorFlow
Experience with speech recognition APIs such as Amazon Transcribe
Experience with voice synthesis engines such as Amazon Polly or Text-to-Speech
Knowledge of GitHub, CI/CD pipelines, and Docker is highly valued
Understanding of real-time communication protocols, WebSockets, gRPC, and WebRTC
Understanding of real-time/streaming LLM sessions, including latency, interruption handling, turn-taking, and graceful degradation
Experience designing prompts and system messages for constrained, task-specific voice agents
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