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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in RPGLE development and production support, with a strong focus on incident management, performance tuning, and collaboration with stakeholders. Proficient in maintaining technical documentation and implementing best practices for application support and enhancement.
Highest-signal resume keywords
RPGLE DevelopmentProduction SupportIncident ManagementDB2/400Performance Tuning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RPGLEFree Format RPGCLLESQLRPGLEDebuggingBatch ProcessingRoot Cause AnalysisTechnical DocumentationCode ReviewsTesting
Soft Skills
CommunicationStakeholder Management
Tools & Technologies
ServiceNowJIRARemedy
Industry Keywords
BankingFinancial ServicesInsurancePaymentsITIL
Tech Stack
Tools & technologiesServiceNowSQL
About the role
Key responsibilities & impact- Provide L2/L3 production support for RPGLE-based applications
- Analyze, troubleshoot, and resolve production incidents within defined SLAs
- Develop, maintain, and enhance applications using RPGLE, Free Format RPG, CLLE, and SQLRPGLE
- Perform root cause analysis and implement permanent fixes for recurring issues
- Monitor and support batch jobs, job scheduling, and application performance
- Coordinate with business users and technical teams for issue resolution and releases
- Participate in code reviews, testing, deployment, and production validation activities
- Maintain technical documentation and support knowledge management initiatives
Requirements
What you’ll need- 5+ years of experience in RPGLE development on IBM i (AS/400)
- Strong expertise in RPGLE, RPG IV, Free Format RPG, CLLE, and SQLRPGLE
- Hands-on experience with DB2/400 and Embedded SQL
- Strong production support and incident management experience
- Experience in debugging, performance tuning, and batch processing
- Exposure to ticketing tools such as ServiceNow, JIRA, or Remedy
- Good communication and stakeholder management skills
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Preferred: Experience working in Banking, Financial Services, Insurance, or Payments domain
- Preferred: Knowledge of ITIL processes and support best practices
- Preferred: Exposure to automation and modernization initiatives on IBM i platform
Benefits
Comp & perks- Flexible workplace arrangements
- Mentoring
- Internal mobility
- Learning and development programs
- Equal opportunity workplace
- Affirmative action employer