Customer Contract Analyst

Syneos Health

. Own and manage the contracts and change order process .

Posted 10/6/2026full-timeHyderabad • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in contract management, budgeting, and financial analysis within clinical research environments, while effectively managing customer relationships and ensuring compliance with departmental guidelines.

Highest-signal resume keywords

Contract ManagementBudget PreparationClinical Trial Proposal ProcessesAnalytical SkillsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingContracts ManagementCosting ModelsMicrosoft ExcelMicrosoft WordFinancial AnalysisProposal DevelopmentAttention to DetailProblem-SolvingMathematics

Soft Skills

Customer-CentricSelf-MotivatedFlexibilityInterpersonal CommunicationTime Management

Tools & Technologies

CRM SystemsContract Management Systems

Industry Keywords

Clinical ResearchPharmaceuticalChange Order ProcessWorkload ManagementDepartmental Goals

About the role

Key responsibilities & impact

Own and manage the contracts and change order process
Work proactively with Project Leads and Business Development to develop and execute contract documents
Drive customer satisfaction, revenue targets, and departmental goals through workload management and prioritization
Identify project and contract-related risks and provide timely resolution
Coordinate and finalize contractual instruments and budgets aligned with defined scopes of work
Negotiate and prepare contracts, budgets, and related documents for complex clinical trials
Analyze and validate contract and budgetary changes
Provide commentary to Project Managers and customers regarding budget values
Communicate budgetary issues, escalate deviations, and remain engaged until resolution
Develop customer relationships and work independently with Project Managers and customers
Attend meetings or calls as needed to ensure timely contract execution
Update and maintain records in CRM and Contract Management systems according to GCDM processes
Meet departmental metrics and document completion timelines
Review contracts for completeness, accuracy, and adherence to department guidelines
Maintain flexibility, adjust priorities, and identify issues before they become critical
Perform other assigned duties; minimal travel may be required, up to 25%

Requirements

What you’ll need

BA/BS degree in Business Administration or Finance, or equivalent combination of education, training, and experience
Minimum of 2 years of experience, preferably in budgeting, finance, proposal development and/or contracts management within a clinical research/pharmaceutical environment
Customer-centric, self-motivated, and proactive
Flexibility in responding to job demands
Excellent problem-solving skills and above-average attention to detail
Ability to perform several tasks simultaneously and meet critical deadlines
Strong analytical skills
Knowledge of Microsoft Excel and Word
Understanding of costing models
Ability to prepare and interpret budgets
Ability to work successfully in a team environment and maintain effective working relationships
Effective time management skills
Ability to prioritize multiple tasks
Excellent interpersonal, verbal, and written communication skills
Positive and flexible attitude toward new and/or unconventional work assignments
Ability to consistently deliver a high-quality work product
Excellent organizational skills
Ability to work well under pressure and adapt to changing priorities
Knowledge of clinical trial proposal processes and budget management
Professional ability to interact with individuals at all levels and with different personalities
Proficiency in mathematics and ability to work with budgets

Benefits

Comp & perks

Career development and progression
Supportive and engaged line management
Technical and therapeutic area training
Peer recognition
Total rewards program
Inclusive culture
Flexible work arrangements indicated by hybrid work model