Customer Contract Manager – Individual Contributor, Budgeting Exp Required

Syneos Health

. Own and manage complex contracts and the change order process .

Posted 11/6/2026full-timeBuenos Aires • ArgentinaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in contract management, budget preparation, and negotiation within clinical trials, while maintaining strong customer relationships and delivering high-quality work under pressure.

Highest-signal resume keywords

Contract ManagementBudget PreparationClinical Trial Proposal ProcessesAnalytical SkillsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract NegotiationBudget AnalysisCosting ModelsMicrosoft ExcelMicrosoft WordAttention to DetailProblem-SolvingTime ManagementOrganizational SkillsMathematics Proficiency

Soft Skills

Customer-CentricSelf-MotivatedProactiveEffective CommunicationTeam Collaboration

Tools & Technologies

CRM SystemsContract Management Systems

Industry Keywords

Clinical ResearchPharmaceutical EnvironmentProposal DevelopmentChange Order ProcessWorkload Management

About the role

Key responsibilities & impact

Own and manage complex contracts and the change order process
Work proactively with Project Leads and Business Development on contract document development and execution
Coordinate and finalize contractual instruments and budgets to align with defined scope of work
Negotiate and prepare contracts, budgets, and related documents for complex clinical trials
Analyze and validate contract and budgetary changes and provide commentary to Project Managers and customers
Communicate budgetary issues, escalate deviations, and resolve issues
Drive quarterly revenue targets through workload management, prioritization, and delivery planning
Serve as primary customer contact and develop customer relationships
Work independently with Project Managers and customers on assigned projects
Attend face-to-face meetings or calls as needed
Update and maintain records in CRM and Contract Management System according to GDCM processes
Meet departmental metrics and document-completion timelines
Follow GDCM review processes and ensure contract completeness, accuracy, and quality
Adjust priorities to meet standard turnaround times and identify issues before they become critical
Drive the change order process end to end and suggest improvements
Mentor, support, and train Contract Analysts and assist with quality control
Perform other duties as assigned

Requirements

What you’ll need

BA/BS degree in Business Administration or Finance, with a minimum of 4 to 7 years of experience preferably in budgeting, finance, proposal development and/or contracts management within a clinical research/pharmaceutical environment; or equivalent combination of education, training, and experience
Customer-centric, self-motivated, and proactive
Flexibility in responding to job demands
Excellent problem-solving skills and above-average attention to detail
Ability to perform several tasks simultaneously and meet critical deadlines
Strong analytical skills
Knowledge of Microsoft Excel and Word and understanding of costing models
Ability to prepare and interpret budgets
Ability to work successfully in a team environment and maintain effective working relationships
Effective time management and prioritization skills
Excellent interpersonal, verbal, and written communication skills
Ability to consistently deliver a high-quality work product
Excellent organizational skills
Ability to work well under pressure and adapt to changing priorities
Knowledge of clinical trial proposal processes and budget management
Professional ability to interact with individuals at all levels and different personalities
Proficiency in mathematics and ability to work with budgets
Minimal travel may be required, up to 25%

Benefits

Comp & perks

Career development and progression
Supportive and engaged line management
Technical and therapeutic area training
Peer recognition and total rewards program
Inclusive culture
Reasonable accommodations when appropriate