Patient Recruitment Specialist

Syneos Health

. Provide general information about the company.

Posted 11/3/2026part-timeQuebec City • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and interpersonal skills while managing volunteer records and advising participants in clinical studies. Proficient in maintaining confidentiality and adhering to operational guidelines in a regulated environment.

Highest-signal resume keywords

BilingualismStrong Computer SkillsExperience In A Regulated EnvironmentExcellent Communication SkillsCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Volunteer Record ManagementClinical Study ProceduresScheduling Medical AppointmentsData Review and UpdateMicrosoft WordMicrosoft ExcelClinical Software

Soft Skills

Interpersonal SkillsPresentation SkillsWritten CommunicationVerbal CommunicationPersuasion Skills

Industry Keywords

Clinical DutiesConfidentialityStandard Operating ProceduresOperational GuidelinesVolunteer Management

About the role

Key responsibilities & impact

Provide general information about the company.
Create volunteer records.
Advise new volunteers on the procedures for participating in a clinical study.
Explain the study process to volunteers based on their availability and the inclusion and exclusion criteria.
Schedule medical appointments and notify volunteers of cancellations.
Review and update volunteer records while maintaining confidentiality.
Build loyalty among currently active volunteers.
Contact volunteers listed in the database.
Perform other clinical duties as needed.
Carry out activities in accordance with company and division policies, standard operating procedures, and operational guidelines, as well as any other duties assigned by management.

Requirements

What you’ll need

One to two years of relevant experience would be considered an asset.
Strong computer skills, particularly with Microsoft Word, Excel, and clinical software.
Excellent communication, presentation, interpersonal, written, and verbal skills, with the ability to inform, influence, convince, and persuade.
Experience in a customer service environment, call center, and/or telemarketing would be considered an asset.
Experience in a regulated environment would be considered an asset.
Bilingualism required, including the ability to understand a variety of messages, communicate verbally about job-related topics, and write simple messages.
Equivalent experience, skills, and/or training will also be considered.

Benefits

Comp & perks

Career advancement opportunities
Engaged and supportive hands-on management
Technical and therapeutic training
Peer-to-peer recognition programs
Total compensation package
Inclusive culture