Patient Recruitment Specialist

Syneos Health

. Provide general information about the company.

Posted 11/5/2026part-timeQuebec City • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and interpersonal skills while managing volunteer records and scheduling medical appointments in compliance with clinical study protocols. Proficient in maintaining confidentiality and building loyalty among volunteers in a regulated environment.

Highest-signal resume keywords

Volunteer ManagementClinical Study ProceduresMicrosoft WordMicrosoft ExcelBilingual English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Volunteer Records CreationClinical Software ProficiencyData Review and UpdateScheduling Medical AppointmentsRegulated Environment Experience

Soft Skills

Excellent Communication SkillsInterpersonal SkillsPresentation SkillsWritten SkillsVerbal Skills

Industry Keywords

Customer Service EnvironmentCall Center ExperienceTelemarketing ExperienceConfidentialityOperational Guidelines

About the role

Key responsibilities & impact

Provide general information about the company.
Create volunteer records.
Advise new volunteers on the procedures to follow to participate in a clinical study.
Explain the study process to volunteers based on their availability and the inclusion and exclusion criteria.
Schedule medical appointments and notify volunteers of cancellations.
Review the status of volunteer records and update them while maintaining confidentiality.
Build loyalty among active volunteers.
Contact volunteers already listed in the database.
May be assigned other clinical tasks.
Perform activities in accordance with company and divisional policies, standard operating procedures, operational guidelines, and any other duties assigned by management.

Requirements

What you’ll need

One to two years of relevant experience would be considered an asset.
Strong computer skills, including Microsoft Word, Excel, and clinical software.
Excellent communication, presentation, interpersonal, written, and verbal skills, with the ability to inform, influence, convince, and persuade.
Experience in a customer service environment, call center, and/or telemarketing would be considered an asset.
Experience in a regulated environment would be considered an asset.
English bilingual proficiency required: ability to understand various messages, engage verbally on topics related to assigned duties, and write simple messages.
Equivalent experience, skills, and/or education will also be considered.

Benefits

Comp & perks

Career growth opportunities
Dedicated and supportive hands-on management
Technical and therapeutic training
Peer recognition programs
Total rewards package
Inclusive culture
Reasonable accommodations for employees or candidates, where appropriate