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Registry Management Associate – Primary Point of Contact for Clinical Research
Syneos Health. Serve as the main point of contact for healthcare providers, sites, and patients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating non-interventional clinical research studies, managing data collection through electronic case report forms, and maintaining audit readiness. Strong communication and organizational skills are essential for engaging with healthcare providers and patients effectively.
Highest-signal resume keywords
Clinical Research CoordinationData ManagementElectronic Case Report Forms (eCRFs)Microsoft Office ProficiencyStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data CollectionData ReviewData AnalysisDocumentation ManagementDetail-Oriented Data Handling
Soft Skills
Organizational SkillsProfessionalismConfidence in Communication
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointGeneral Computer Systems
Certifications & Qualifications
Bachelor’s Degree in Science or HealthcareNursing Degree (RN, CNA, LPN)
Industry Keywords
Non-Interventional StudiesPregnancy RegistriesRetrospective Chart ReviewsCRO ExperiencePharmaceutical ExperienceBiotech ExperienceCall Center Environment
About the role
Key responsibilities & impact- Serve as the main point of contact for healthcare providers, sites, and patients
- Coordinate and monitor non-interventional studies, including pregnancy registries and retrospective chart reviews
- Collect, review, and manage study data through electronic case report forms (eCRFs)
- Conduct remote interviews, data entry, and data review for real-world evidence collection
- Maintain essential documentation and audit readiness throughout the study
- Track data trends, perform data cuts, and contribute to analysis and reporting
- Support non-interventional clinical research studies and patient registries
Requirements
What you’ll need- Bachelor’s degree in a science or healthcare field, or nursing degree (RN, CNA, LPN) or equivalent combination of education and experience
- Strong communication, documentation, and organizational skills
- Confidence and professionalism when engaging with patients and healthcare providers over the phone
- Detail-oriented and able to work with data, review reports, and resolve queries accurately and on time
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and general computer systems
- Prior experience in a CRO, pharmaceutical, biotech, or call center environment is a plus
- Experience in data management or clinical research is a plus
Benefits
Comp & perks- Career development and progression
- Supportive and engaged line management
- Technical and therapeutic area training
- Peer recognition and total rewards program
- Mentorship and development opportunities
- Opportunities to take on more responsibility and advance within clinical operations
- Collaborative, supportive team environment
- Remote work arrangement