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Syneos Health

Senior Salesforce Engineer – Technical Lead

Syneos Health

. Lead hands-on Salesforce engineering delivery across Service Cloud, Health Cloud, Experience Cloud, Field Service, Salesforce Voice, and related platform capabilities .

Posted 10/16/2026full-timeHyderabad • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive Salesforce engineering expertise, particularly in Apex, Lightning Web Components, and Salesforce Flow, while leading technical design and delivery across various Salesforce Clouds. Proven ability to mentor teams, enforce coding standards, and manage complex integrations and production issues.

Highest-signal resume keywords
Salesforce Engineering ExperienceApex DevelopmentLightning Web ComponentsSalesforce FlowSalesforce Integrations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ApexLightning Web ComponentsSalesforce FlowSOQLSOSLCustom MetadataPermission SetsValidation RulesSalesforce Platform ConfigurationCode Reviews
Soft Skills
Strong Communication SkillsMentoring
Tools & Technologies
Salesforce Service CloudSalesforce Health CloudSalesforce VoiceAmazon ConnectTP InteractHive CFMPlayvoxCommercial Data Lake
Industry Keywords
Enterprise SDLCDevOpsRelease GovernanceGxP-aware Change Control

Tech Stack

Tools & technologies
CloudSDLC

About the role

Key responsibilities & impact
  • Lead hands-on Salesforce engineering delivery across Service Cloud, Health Cloud, Experience Cloud, Field Service, Salesforce Voice, and related platform capabilities
  • Translate approved architecture and business requirements into technical designs, configuration, Apex, Lightning Web Components, Flows, integrations, and deployment-ready solutions
  • Serve as the day-to-day technical lead for internal Salesforce engineering activities
  • Perform code reviews and enforce standards for Apex, LWC, Flow, metadata configuration, test coverage, error handling, logging, and maintainability
  • Partner with Salesforce architecture to implement enterprise patterns for security, integration, data model design, environment strategy, and platform scalability
  • Lead troubleshooting and root cause analysis for complex production defects, integration issues, deployment failures, and platform incidents
  • Provide technical guidance for Salesforce Voice, Amazon Connect, TP Interact, Hive CFM, Playvox, Commercial Data Lake integrations, and related ecosystem components
  • Create and maintain technical documentation, runbooks, configuration guides, deployment notes, and knowledge continuity materials
  • Mentor Salesforce Engineer II resources and help establish internal engineering practices
  • Support regulated delivery processes, including release documentation, testing evidence, audit trail expectations, and GxP-aware change control

Requirements

What you’ll need
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience
  • 5 or more years of Salesforce engineering experience
  • Strong hands-on experience with Apex, Lightning Web Components, Salesforce Flow, SOQL, SOSL, custom metadata, permission sets, validation rules, and Salesforce platform configuration
  • Experience with Service Cloud and/or Health Cloud
  • Experience leading code reviews, technical design discussions, and production issue resolution
  • Experience with Salesforce integrations using REST APIs, platform events, middleware, named credentials, connected apps, or equivalent integration patterns
  • Familiarity with enterprise SDLC, DevOps, source control, and release governance
  • Strong communication skills and ability to work with business, technology, platform support, vendor, and compliance stakeholders
  • Candidates should be available to work 2–3 days a week in the Hyderabad office
  • Availability Monday through Friday, 2 pm–11 pm IST

Benefits

Comp & perks
  • Career development and progression
  • Supportive and engaged line management
  • Technical and therapeutic area training
  • Peer recognition
  • Total rewards program
  • Inclusive culture
  • Hybrid work schedule