Senior Site Contract Lead

Syneos Health

. Serve as the primary point of contact for CRO site contract escalations .

Posted 11/2/2026full-timeRemote • North Carolina • United StatesSenior💰 $67,700 - $115,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in contract negotiation and escalation management, with a strong ability to assess legal, financial, and operational risks while collaborating with various stakeholders. Proficient in maintaining governance and knowledge management related to CRO site contracts.

Highest-signal resume keywords

Contract Negotiation ExpertiseEscalation ManagementRisk EvaluationStakeholder CollaborationKnowledge Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract TemplatesFallback LanguageDecision PathwaysEscalation AnalysisContract Deviation Assessment

Soft Skills

CollaborationProblem-SolvingCommunication

Industry Keywords

CROLegal ComplianceOperational ContractingGovernanceContinuous Improvement

About the role

Key responsibilities & impact

Serve as the primary point of contact for CRO site contract escalations
Own intake, triage, and resolution of CRO partner escalations
Align contract templates and approved fallback language with CRO partners
Enable CRO-led negotiations while owning sponsor-required exceptions
Resolve complex legal and operational contracting issues
Assess proposed contract deviations and provide feedback to CROs
Escalate novel risks, policy questions, and non-standard positions to Legal
Partner with study teams, Legal, Procurement, CROs, and other stakeholders
Analyze escalation drivers and cycle-time impacts
Drive continuous improvement through expanded fallback language, clarified decision rights, updated templates, and CRO training
Maintain escalation governance and knowledge management
Document decisions, rationale, and outcomes
Provide negotiation guidance, best practices, and escalation-pathway direction
Evaluate escalated terms for legal, financial, and operational risk
Ensure sponsor requirements and applicable standards are followed

Requirements

What you’ll need

Equivalent experience, skills, and/or education will be considered
Ability to manage CRO site contract escalations
Contract negotiation and escalation management expertise
Ability to assess contract deviations and recommend acceptable alternatives
Ability to evaluate legal, financial, and operational risk
Ability to collaborate with CROs, study teams, Legal, Procurement, and other stakeholders
Knowledge of contract templates, playbooks, fallback language, and decision pathways
Ability to analyze escalation drivers and cycle-time impacts
Ability to document decisions, rationale, and outcomes for governance and knowledge management
Ability to apply applicable standards and requirements
Ability to involve Legal when novel risks, policy questions, or non-standard positions require guidance

Benefits

Comp & perks

Career development and progression
Supportive and engaged line management
Technical and therapeutic area training
Peer recognition and total rewards program
Company car or car allowance
Medical, dental, and vision health benefits
Company match 401(k)
Eligibility to participate in Employee Stock Purchase Plan
Eligibility to earn commissions/bonus based on company and individual performance
Flexible paid time off (PTO)
Sick time