Site Management Associate II – Senior SMA

Syneos Health

. Perform site management activities in compliance with company and sponsor SOPs and work instructions .

Posted 10/14/2026full-timeRemote • North Carolina • United StatesSenior💰 $70,100 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in site management activities, ensuring compliance with local regulations and GCP standards while effectively managing study timelines and communication with site staff. Proficient in data management and clinical trial processes, with a strong focus on patient recruitment and retention strategies.

Highest-signal resume keywords

Site Management ExperienceClinical Trial Management SystemsGCP ComplianceData Query ResolutionExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Site IdentificationSite QualificationData EntryDocument ManagementClinical Trial MonitoringRegulatory CompliancePatient Recruitment StrategiesData AnalysisStudy Protocol TrainingBudget Management

Soft Skills

Time ManagementOrganizational SkillsCustomer ServiceProblem-SolvingTeam Collaboration

Tools & Technologies

Microsoft Office SuiteClinical Trial Management SystemsEDC SystemsCommunication LogsTracking Systems

Industry Keywords

Real World ResearchICH-GCPLocal RegulationsStudy CoordinatorAudit Readiness

About the role

Key responsibilities & impact

Perform site management activities in compliance with company and sponsor SOPs and work instructions
Ensure compliance with local regulations, GPP, and/or ICH-GCP as applicable
Conduct site identification, qualification, and start-up activities
Conduct remote and on-site monitoring throughout all study stages
Review Investigator Site Files and reconcile them with Trial Master Files
Document activities through confirmation letters, follow-up letters, trip reports, communication logs, and other project documents
Support subject/patient recruitment, retention, and awareness strategies
Enter data into tracking systems and resolve assigned action items
Review site data, assist with data query resolution, and follow up on missing data
Maintain accurate communication with site staff and project teams, escalating and resolving issues
Maintain clinical tracking and management systems
Train assigned sites and ensure compliance with study protocols, informed consent, data collection, and safety reporting requirements
Support audit readiness and preparation for audits and follow-up actions
Participate in investigator and sponsor meetings
Collaborate with sponsor affiliates, medical science liaisons, and local country sponsor staff
Manage site-level activities, communications, deliverables, budgets, and timelines
Identify and communicate out-of-scope activities
Attend, contribute to, and present at study and department meetings

Requirements

What you’ll need

BA/BS degree in science/health care field or nursing degree or equivalent combined education and experience
Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email/voicemail, and Clinical Trial Management and EDC systems
Previous site management (in-house, on-site, Study Coordinator) or equivalent experience
Knowledge of local requirements for Real World Late Phase study designs, Real World Research, and relevant regulations including GPP
Excellent communication, time management, organizational, documentation, and customer service skills
Excellent customer focus and ability to interact professionally with clients and study sites
Ability to work in a team-oriented and virtual team setting, as well as independently
Ability to handle multiple tasks and prioritize to achieve study timelines
Sound problem-solving and analytical skills
Excellent command of written and spoken local language, if not English, as well as English
Ability to develop good working relationships via oral communication and good phone etiquette
Ability to travel up to 60% on a regular basis depending on assignments and study phase

Benefits

Comp & perks

Career development and progression
Supportive and engaged line management
Technical and therapeutic area training
Peer recognition and total rewards program
Inclusive work culture
Company car or car allowance
Medical, dental, and vision benefits
Company match 401(k)
Eligibility to participate in Employee Stock Purchase Plan
Eligibility to earn commissions/bonus based on company and individual performance
Flexible paid time off (PTO)
Sick time
Reasonable accommodations, when appropriate