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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in treasury management and project management, with a strong focus on technical product implementation, file transmission protocols, and client-facing communication. Proficient in translating business requirements into technical specifications while ensuring project delivery meets quality standards and client expectations.
Highest-signal resume keywords
Treasury ManagementProject ManagementFile Transmission ProtocolsTechnical Specifications TranslationCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Treasury Solutions ImplementationFile Testing MethodologiesProject Management ExpertiseFile Specifications InterpretationComplex Product Implementations
Soft Skills
Problem SolvingNegotiation SkillsOrganizational SkillsEffective CommunicationTeam Collaboration
Tools & Technologies
Treasury WorkstationsWord Processing SoftwareSpreadsheet Software
Certifications & Qualifications
Project Management Professional (PMP)
Industry Keywords
Client-Facing EnvironmentTechnical ProductsFile Transmission (SFTP, FTP)Risk LimitsTechnology Advancements
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Oversee implementation of treasury solutions, including technical requirements for file transmissions
- Ensure projects are delivered on time, within scope, meet client expectations, and are communicated to relevant internal and external parties
- Oversee deployment of identified technical treasury solutions, clarifying requirements including file formats and customization
- Document integration processes according to Synovus and vendor requirements
- Coordinate and conduct testing phases to ensure solutions meet expected quality standards
- Manage client and internal partner expectations by establishing timelines and dependencies
- Clarify implementation expectations, including setup, testing services, and transition to customer service support
- Assess client request scope with sales and technical sales consultants and translate business requirements into detailed technical specifications
- Apply creative problem solving and sound judgment, escalating when necessary to maintain client satisfaction
- Maintain project documentation, including plans, reports, and timely client communications
- Document internal processes and customization requirements
- Partner with Treasury Onboarders and Treasury Sales to deploy technical treasury products
- Observe applicable policies, procedures, laws, regulations, and role-specific risk limits; report known or suspected violations
- Perform other related duties as required
Requirements
What you’ll need- High School Diploma or Equivalent
- Five years of experience in treasury management, including technical products and solutions, file testing methodologies, treasury workstations/systems, and project management in a client-facing environment
- Strong technical background and project management expertise
- Understanding and ability to interpret file specifications
- Ability to translate customer/system requirements
- Strong organizational skills
- Strong customer service skills
- Professional and effective communication skills
- Problem solving and negotiation skills
- Ability to work well in a team environment
- Proficiency using word processing and spreadsheet software programs
- Bachelor's degree preferred
- Four years of treasury management experience preferred, with emphasis on reading and mapping files, file transmission protocols (SFTP, FTP), and complex product implementations
- Project Management Professional (PMP) or other project management certification preferred
- Passion for learning and remaining abreast of technology advancements and industry trends
Benefits
Comp & perks- Equal Opportunity Employer committed to fostering an inclusive work environment
