Field Service Technician – Pharma Filling & Packaging Systems

Syntegon

. Install, test, analyze, maintain, and repair Syntegon pharmaceutical systems at customer sites .

Posted 11/2/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $40 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the installation, maintenance, and repair of pharmaceutical packaging systems, with a strong focus on customer service and technical support. Proficient in operating controls and ensuring compliance with cGMP and GAMP standards.

Highest-signal resume keywords

Packaging Machinery DegreeRepair And Maintenance Of Capital EquipmentExperience With Allen Bradley, Siemens, PLC, And PMACCGMP And GAMP ComplianceCustomer Service Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation And Repair Of Pharmaceutical SystemsMachine Control Software ModificationTurnkey Support For Validation TestingAdvanced Mechanical SkillsElectrical SkillsSoftware SkillsOperating Controls ProficiencyRepair/Maintenance Of Control SystemsExperience With Servo Drives And HMIsAbility To Work In Cleanroom Environment

Soft Skills

Strong Customer Service FocusAbility To Train CustomersExcellent Technical Customer Service

Certifications & Qualifications

2-Year Packaging Machinery DegreeBS In Electrical Engineering Preferred

Industry Keywords

Packaging IndustryPharmaceutical SystemsContinuous Internal TrainingCustomer SatisfactionAbility To Travel 80%

About the role

Key responsibilities & impact

Install, test, analyze, maintain, and repair Syntegon pharmaceutical systems at customer sites
Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations
Update and modify machine control software at customer sites
Train customers on equipment use and maintenance
Coordinate development activities and upgrades to improve machine functionality
Support customers, Customer Service, and Sales departments as required
Participate in continuous internal training to maintain technical expertise on new equipment and existing system applications
Provide excellent technical customer service and ensure complete customer satisfaction

Requirements

What you’ll need

2-year Packaging Machinery degree and 2 years of experience working on Packaging Equipment OR 5 years overall experience in repair and maintenance of capital equipment
2 years’ experience working directly with Customers
Ability to travel 80% of the time domestically and internationally
BS in Electrical Engineering preferred
Experience in the packaging industry preferred
Proficiency in operating controls
Prior work experience in repair/maintenance of control systems, such as servo drives, HMIs, and programmable controllers
Advanced mechanical, electrical, and software skills
Experience with equipment systems including Allen Bradley, Siemens, PLC, and PMAC
Ability to support various software control platforms for complete packaging lines
Experience with cGMP and GAMP requirements in the pharmaceutical industry
Strong customer service focus with ability to assure customer confidence in equipment operation
German-speaking skills a plus
Ability to work in a cleanroom environment, fully gowned
Ability to work in tight quarters, including standing, stooping, kneeling, and bending continuously approximately 66% of the time
Ability to lift up to 50 lbs on a regular basis

Benefits

Comp & perks

Health insurance (Medical, Dental, Vision, and Prescription from day one)
401(k) with generous Company Match
Employer Paid Short- and Long-Term Disability Insurance
Life Insurance
Education Assistance Program
Paid Time Off
Employee Assistance Program
Salary + bonus (if applicable)