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Field Service Technician – Pharma Solid Filling & Packaging Systems
Syntegon. Install, test, analyze, maintain, and repair Syntegon pharmaceutical solid filling and packaging systems at customer sites .
Posted 11/5/2026full-timeGlendale • California • United StatesMid-LevelSenior💰 $40 - $50 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the installation, maintenance, and repair of pharmaceutical packaging systems, with a strong focus on customer service and technical support. Proficient in operating controls and supporting various software control platforms in compliance with cGMP and GAMP standards.
Highest-signal resume keywords
Packaging Machinery DegreeRepair And Maintenance Of Capital EquipmentExperience With Allen Bradley, Siemens, PLC, And PMACCGMP And GAMP ComplianceCustomer Service Focus
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation And MaintenanceMachine Control Software ProficiencyMechanical SkillsElectrical SkillsSoftware SkillsRepair/Maintenance Of Control SystemsTurnkey Support For Validation TestingOperating ControlsTechnical Customer ServiceAbility To Lift Up To 50 Lbs
Soft Skills
Strong Customer Service FocusAbility To Train CustomersExcellent Communication Skills
Tools & Technologies
Servo DrivesHMIsProgrammable ControllersSoftware Control PlatformsCleanroom Environment
Certifications & Qualifications
2-Year Packaging Machinery DegreeBS In Electrical Engineering (Preferred)
Industry Keywords
Pharmaceutical IndustryPackaging IndustryCGMPGAMPCustomer Satisfaction
About the role
Key responsibilities & impact- Install, test, analyze, maintain, and repair Syntegon pharmaceutical solid filling and packaging systems at customer sites
- Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations
- Update and modify machine control software at customer sites
- Train customers on equipment use and maintenance
- Coordinate development activities and upgrades to update and improve machine functionality
- Support customers, Customer Service, and Sales departments as required
- Participate in internal training to maintain technical expertise and proficiency
- Provide excellent technical customer service and ensure complete customer satisfaction
- Travel frequently to customer sites
Requirements
What you’ll need- 2-year Packaging Machinery degree and 2 years of experience working on Packaging Equipment OR 5 years overall experience in repair and maintenance of capital equipment
- 2-years’ experience working directly with Customers
- Ability to travel 80% of the time domestically and internationally
- BS in Electrical Engineering preferred
- Experience in the packaging industry preferred
- Proficiency in operating controls
- Prior work experience in repair/maintenance of control systems, such as servo drives, HMIs, and programmable controllers
- Demonstrated advanced mechanical, electrical, and software skills
- Experience supporting equipment systems including Allen Bradley, Siemens, PLC, and PMAC
- Ability to support various software control platforms for complete packaging lines
- Experience with cGMP and GAMP requirements in the Pharmaceutical Industry
- Strong customer service focus with ability to assure customer confidence in the operation of equipment
- German-speaking skills a plus
- Ability to work in a cleanroom environment, fully gowned
- Ability to work in tight quarters while standing, stooping, kneeling, and bending continuously
- Ability to lift up to 50 lbs regularly
Benefits
Comp & perks- Health insurance (Medical, Dental, Vision, and Prescription from day one)
- 401(k) with generous Company Match
- Employer Paid Short- and Long-Term Disability Insurance
- Life Insurance
- Education Assistance Program
- Paid Time Off
- Employee Assistance Program
- Salary + bonus (if applicable)