Field Service Technician – Pharma Solid Filling & Packaging Systems

Syntegon

. Install, test, analyze, maintain, and repair Syntegon pharmaceutical solid systems at customer sites .

Posted 11/5/2026full-timePhiladelphia • Pennsylvania • United StatesMid-LevelSenior💰 $40 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the installation, maintenance, and repair of pharmaceutical packaging systems, with a strong focus on customer service and technical support. Proficient in operating control systems and ensuring compliance with cGMP and GAMP standards.

Highest-signal resume keywords

Packaging Machinery DegreeRepair And Maintenance Of Capital EquipmentExperience With Allen Bradley And Siemens PLCCGMP And GAMP ComplianceCustomer Service Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mechanical SkillsElectrical SkillsSoftware SkillsControl Systems ProficiencyServo Drives ExperienceHMI ExperienceProgrammable Controllers ExperienceMachine Control Software ModificationTurnkey Support For Validation TestingTechnical Customer Service

Soft Skills

Strong Customer Service FocusAbility To Train CustomersEffective Communication Skills

Tools & Technologies

Packaging EquipmentControl PlatformsCleanroom EnvironmentTechnical Support Tools

Certifications & Qualifications

2-Year Packaging Machinery DegreeBS In Electrical Engineering (Preferred)

Industry Keywords

Pharmaceutical IndustryPackaging IndustryCGMPGAMPCustomer Satisfaction

About the role

Key responsibilities & impact

Install, test, analyze, maintain, and repair Syntegon pharmaceutical solid systems at customer sites
Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations
Update and modify machine control software at customer sites
Train customers on equipment use and maintenance
Coordinate development activities and upgrades to improve machine functionality
Support customers, Customer Service, and Sales departments as required
Participate in internal training to maintain technical expertise on new equipment and existing system applications
Provide technical customer service and ensure customer satisfaction

Requirements

What you’ll need

2-year Packaging Machinery degree and 2 years of experience working on Packaging Equipment OR 5 years overall experience in repair and maintenance of capital equipment
2 years’ experience working directly with Customers
Ability to travel 80% of the time domestically and internationally
Preferred: BS in Electrical Engineering
Experience in the packaging industry preferred
Proficiency in operating controls and prior work experience in repair/maintenance of control systems, such as servo drives, HMIs, and programmable controllers
Demonstrated advanced mechanical, electrical, and software skills
Experience supporting equipment systems including Allen Bradley, Siemens, PLC, and PMAC
Ability to support various software control platforms for complete packaging lines
Experience with cGMP and GAMP requirements in the pharmaceutical industry
Strong customer service focus with ability to assure customer confidence in equipment operation
German-speaking skills a plus
Ability to work in a cleanroom environment while fully gowned
Ability to work in tight quarters, standing, stooping, kneeling, and bending continuously approximately 66% of the time
Ability to lift up to 50 lbs regularly

Benefits

Comp & perks

Health insurance (Medical, Dental, Vision, and Prescription from day one)
401(k) with generous Company Match
Employer Paid Short- and Long-Term Disability Insurance
Life Insurance
Education Assistance Program
Paid Time Off
Employee Assistance Program
Salary + bonus (if applicable)