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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SaaS/B2B pre-sales and solution engineering, with a strong focus on technical consultation and integration of enterprise software. Capable of delivering impactful presentations and managing proof-of-concept projects while collaborating effectively with sales and product teams.
Highest-signal resume keywords
SaaS/B2B Pre-Sales ExperienceTechnical ConsultationREST API UnderstandingPostman ProficiencyITSM Background
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution EngineeringTechnical PresentationsProof-of-Concept ManagementEnterprise Software IntegrationCloud-Based Platforms
Soft Skills
Exceptional Communication SkillsStrong Analytical SkillsSelf-MotivationResilienceSolution-Oriented Approach
Tools & Technologies
PostmanIPaaS ToolsAI ToolsSysAid
Industry Keywords
ITSMCustomer Service PlatformsMarket TrendsCompetitive Insights
Tech Stack
Tools & technologiesCloudITSM
About the role
Key responsibilities & impact- Conduct detailed technical presentations and demonstrations of SysAid to potential customers
- Provide technical consultation to prospects on integrating SysAid into their IT infrastructure and addressing their challenges
- Own demo and proof-of-concept trial sites, including strategy, design, deployment, and ongoing maintenance with product and engineering support
- Manage and execute proof-of-concept projects to demonstrate SysAid’s capabilities and value
- Work closely with the sales team to close business, respond to technical questions and objections, and prepare detailed proposal responses
- Serve as the technical source of truth for sales teams
- Liaise with product management to convey product feedback, market needs, and competitive insights
- Monitor market trends, emerging technologies, and competitive products
- Assist in developing and delivering technical training for sales teams, partners, and prospects
- Represent SysAid at industry events, conferences, and webinars
Requirements
What you’ll need- 3+ years in SaaS/B2B pre-sales, solution engineering, and/or technical consulting
- Exceptional communication skills; comfortable leading discovery and demos with audiences from technicians to CIOs
- Strong analytical skills
- Ability to work effectively with sales, product, and support teams
- Self-motivation, resilience, and a driven, solution-oriented approach
- Experience integrating enterprise software in various IT environments, including cloud-based platforms
- Understanding of or experience with REST APIs
- Experience with Postman, iPaaS/AI tools, or similar for building quick integrations and demo automations
- Willingness and ability to travel up to 25% of the time
- Must be London-based or within range
- Experience in AI sales or building AI automations with tools like Claude is nice to have
- Background in ITSM or customer service platforms is nice to have
Benefits
Comp & perks- Willingness and ability to travel up to 25% of the time
- Opportunity to work at a dynamic SaaS company pioneering generative/conversational AI
- Exposure to industry events, conferences, and webinars
- Collaboration with product management, engineering, sales, support, partners, and prospects