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Senior Functional Analyst
SysMap Solutions. Work on technology solutions involving data and transactional products, serving as the bridge between business and technology .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in digital product management, Agile methodologies, and stakeholder engagement, with a strong focus on translating business needs into functional requirements. Proficient in utilizing data-driven insights to enhance product governance and user experience.
Highest-signal resume keywords
Digital Product ManagementAgile MethodologiesSalesforceSQLUser Story Mapping
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Product ManagementAgile MethodologiesUser Story MappingAcceptance Criteria DefinitionKPI TrackingSQLPythonSystems ArchitectureAPIsData Flows
Soft Skills
Strong User EmpathyExcellent Communication SkillsProactive Problem IdentificationCollaborationAttention to Detail
Tools & Technologies
Salesforce
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Digital Product LifecycleBusiness RulesStakeholder EngagementProduct GovernanceSystems Thinking
Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Work on technology solutions involving data and transactional products, serving as the bridge between business and technology
- Lead discussions with stakeholders to gather needs, define requirements, and prioritize requests
- Support the digital product lifecycle, from ideation through maintenance, ensuring strategic alignment and adherence to business needs
- Map business rules and define user stories, acceptance criteria, and user flows
- Deliver executive presentations to stakeholders and leadership
- Facilitate Agile ceremonies, collaborating closely with technology teams and users
- Define and track product KPIs and metrics, driving continuous improvement and contributing to the advancement of data and product governance
Requirements
What you’ll need- Bachelor's degree or equivalent higher education qualification
- Solid experience in digital product management or product analysis involving technology interfaces
- Experience with Agile methodologies such as Scrum, Kanban, or similar frameworks
- Ability to map business rules and translate them into clear functional requirements for development and IT teams
- Knowledge of Salesforce
- Familiarity with programming or query languages such as SQL, Python, or similar technologies
- Understanding of systems architecture and integrations, including APIs and data flows
- Strong user empathy
- Excellent written, verbal, and visual communication skills
- Active collaboration with product and technology teams
- Proactive approach to identifying problems and usability improvements
- Systems thinking and a focus on delivering tangible value to users
- Strong organizational skills and attention to detail