IT System Administrator

Systems & Methods, Inc. (SMI)

. Administer and support the enterprise managed file transfer (MFT) platform, including user accounts, trading partners, certificates and keys, schedules, and system configuration .

Posted 11/9/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering managed file transfer platforms, including user account management and system configuration. Proficient in developing automation scripts using Python and PowerShell, while adhering to ITIL best practices for service management.

Highest-signal resume keywords

Managed File Transfer AdministrationPython ScriptingPowerShell AutomationITIL Service ManagementCFTP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SFTPREST APIsSQL Database ConnectionsPGP EncryptionSSH KeysTLS CertificatesFile Transfer Job DevelopmentRoot-Cause AnalysisTechnical SupportSystem Configuration

Soft Skills

CollaborationProblem-SolvingOrganizational SkillsPrioritizationCommunication

Tools & Technologies

Microsoft Windows 11Scanning EquipmentCheck Printing Operations

Certifications & Qualifications

CFTP Certification

Industry Keywords

IT SupportSystems AdministrationService DeskHelp DeskFile Transfer Methodologies

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Administer and support the enterprise managed file transfer (MFT) platform, including user accounts, trading partners, certificates and keys, schedules, and system configuration
Design, develop, test, deploy, and maintain file transfer jobs and workflows integrating internal systems, clients, and vendors using SFTP, REST APIs, and SQL database connections
Develop and maintain Python and PowerShell automation scripts for file handling, data processing, reporting, and routine administrative tasks
Monitor file transfer activity, troubleshoot failed or delayed transfers, perform root-cause analysis, and ensure timely file delivery
Onboard and support clients, vendors, and trading partners, including connectivity testing, credential and key exchanges, and firewall/network coordination
Follow ITIL service management best practices, including incident, problem, and change management
Provide Tier II/III escalation support for service desk tickets and complex enterprise system issues
Support scanning equipment and check printing operations
Provide technical support for project implementations and system deployments
Collaborate with IT management and cross-functional teams
Plan, organize, and prioritize work activities to ensure uninterrupted operations
Participate in technical research and development, technical analysis and design, and support IT operations staff in testing and rolling out solutions

Requirements

What you’ll need

Associate degree or higher in Information Technology, Computer Science, or a related field required
Minimum of three (3) years of experience in IT support, systems administration, or a related technical role preferred
Experience with managed file transfer administration, scripting, and automation preferred
CFTP (Certified File Transfer Professional) certification required or must be obtained within the first 90 days of employment
Experience working within ITIL-based service desk or help desk environments preferred
Knowledge of managed file transfer concepts, methodologies, and platforms
Knowledge of SFTP, FTPS, HTTPS, REST APIs, PGP encryption, SSH keys, and TLS certificates
Knowledge of Python and PowerShell
Knowledge of Microsoft Windows 11 operating systems
Ability to participate in on-call support rotations and provide after-hours assistance
Ability to perform scheduled evening and weekend work as required
Ability to travel as needed to support business operations
Ability to handle sensitive and regulated information in compliance with security policies and standards

Benefits

Comp & perks

Competitive compensation and benefits
Work-life balance
Career growth and achievement opportunities
Family-oriented, teamwork-focused culture