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About the role
Key responsibilities & impact- Set the product vision, strategy and ways of working across Product Management and Product Design
- Lead and grow a high-performing team of 5 Product Managers and 4 Product Designers
- Create compelling digital and physical experiences that delight customers and deliver commercial impact
- Work with senior leaders across Engineering, Commercial, Marketing, Data and the wider business to shape priorities
- Guide investment decisions and ensure products and services are delivered from ideation through launch and beyond
- Lead, mentor, inspire and develop Product Management and Product Design
- Set and embed best practices in discovery, test-and-learn, stakeholder communication, customer engagement, analytics and experimentation
- Ensure end-to-end product delivery through launch, iteration and continuous improvement
- Build a culture of accountability with clear ownership of metrics and outcomes
- Own and evolve the overall product vision and strategy aligned with company strategy
- Contribute product leadership expertise to strategic and large-scale initiatives, including direction, sequencing and investment decisions
- Partner with the Leadership team to maintain a product roadmap balancing customer needs, commercial impact, team capacity and long-term strategy
- Represent product and design to leadership and the wider business
- Partner with senior leaders across Engineering, Research, Brand, Marketing and other functions to enable decision-making and successful delivery
Requirements
What you’ll need- Significant experience as a Head of Product, Group Product Manager or Lead Product Manager
- Proven track record of building, leading and developing teams of both Product Managers and Product Designers
- Experience building trust through transparency and proactive communication with hands-on senior stakeholders
- Strong instincts for organisational design, including levelling, competencies and future resourcing
- Hands-on people leadership, including regular 1:1s, visible career development and proactive check-ins
- Comfortable quantifying the revenue impact of product decisions and participating in financial and commercial forums
- Confidence holding product boundaries with other functions
- Experience leading designers, directly or through a design lead
- Ability to define and deliver product strategy and roadmaps tied to clear business, customer and commercial outcomes
- Ability to apply product discovery to ambiguous, complex problems and turn them into clear goals and plans
- Ability to influence prioritisation and decision-making at senior levels
- Experience embedding experimentation and testing into ways of working
- Ability to work as a true peer to engineering
- Deep passion for commercially viable, omnichannel customer experiences
- Nice to have: experience applying AI to product workflows
- Nice to have: experience in D2C subscription businesses
- Nice to have: experience running a product department during a digital transformation
Benefits
Comp & perks- Private Healthcare through AXA
- A 9 day fortnight - our office is closed every other Friday!
- 25 days of Annual Leave
- 8 additional remote working days