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Community Engagement and Advocacy Manager
Tailscale. Own and grow the Tailscale Insiders advocacy program, including strategy, operations, engagement, recruitment, onboarding, recognition, and measurement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management and advocacy, with a strong focus on building relationships, driving engagement, and managing community programs. Proficient in program management and communication, with a keen understanding of community dynamics and technology.
Highest-signal resume keywords
Community ManagementAdvocacy Program DevelopmentEngagement StrategyOnline Community ModerationProgram Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationExcellent Organizational SkillsAbility to Manage Multiple Priorities
Tools & Technologies
DiscordRedditModeration Tools
Industry Keywords
Community EngagementCommunity ProgramsDeveloper CommunitiesStakeholder CoordinationTechnical Content Creation
About the role
Key responsibilities & impact- Own and grow the Tailscale Insiders advocacy program, including strategy, operations, engagement, recruitment, onboarding, recognition, and measurement
- Build relationships with Insiders and create opportunities for speaking engagements, technical content, community events, product feedback, and testing
- Manage Tailscale's Discord and Reddit communities, including engagement initiatives, AMAs, discussions, member spotlights, moderation, volunteer moderator coordination, and escalation of sensitive issues
- Partner with Product, Marketing, Developer Relations, Engineering, and Support teams on community engagement, launches, announcements, and company initiatives
- Monitor community conversations, feedback, and engagement metrics to identify themes and inform strategy, product decisions, and program improvements
- Own and grow the Community Projects program, including project discovery, submission, review, tracking, showcasing, and contributor recognition
- Collaborate with internal teams to turn community projects into technical content, demos, documentation, social content, and showcases
- Track program activity, contributions, engagement, and outcomes and communicate program impact
Requirements
What you’ll need- 3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles
- Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement
- Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams
- Experience managing and moderating online communities, including community guidelines and moderation tools
- Strong written and verbal communication skills
- Excellent organizational and program management skills, with ability to manage multiple priorities, work independently, and navigate ambiguity
- Strong understanding of community engagement and advocacy
- Genuine curiosity about technology and eagerness to learn Tailscale's products and community
Benefits
Comp & perks- Inclusive, flexible work environment
- Competitive total compensation package including equity incentive plan
- Health, vision, and dental coverage with no waiting period
- Remote-first work environment
- Corporate co-working program
- Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually
- Annual company retreat and team off-sites
- $1,500 USD annual professional development allowance
- Mentorship, coaching, and internal promotion opportunities
- Flexible paid time off program
- Company-owned Mac or PC laptop
- Monthly home internet reimbursement
- $500 USD home office workstation allowance
- Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents