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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management and advocacy, with a strong focus on building relationships and driving engagement through strategic initiatives. Proficient in moderating online communities and managing community programs while effectively collaborating with cross-functional teams.
Highest-signal resume keywords
Community ManagementEngagement StrategyProgram ManagementRelationship BuildingModeration Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community ProgramsEvent DevelopmentContent CreationFeedback GatheringMetrics Monitoring
Soft Skills
Strong CommunicationOrganizational SkillsCuriosity About Technology
Tools & Technologies
DiscordRedditModeration Tools
Industry Keywords
AdvocacyCommunity EngagementDeveloper Communities
About the role
Key responsibilities & impact- Own the strategy, operations, engagement, and growth of the Tailscale Insiders advocacy program
- Build relationships with Insiders and create recurring engagement opportunities
- Identify speaking, content, event, product feedback, testing, and other participation opportunities
- Recruit, onboard, recognize, and engage Insiders; gather feedback and track program outcomes
- Own engagement and community experience across Tailscale’s Discord and Reddit communities
- Develop community events, AMAs, discussions, and member spotlights
- Bring Tailscale staff into community conversations and lead engagement around launches and announcements
- Moderate communities, enforce guidelines, manage tools and bots, coordinate volunteer moderators, and escalate sensitive issues
- Monitor conversations, feedback, and metrics to inform strategy, product decisions, and program improvements
- Own and grow the Community Projects program
- Develop processes for discovering, reviewing, tracking, and showcasing community projects
- Build relationships with project creators and help turn projects into content, demos, documentation, and showcases
- Create opportunities for project creators to present their work and recognize contributors
- Collaborate with Developer Relations, Product, Engineering, Marketing, and Support teams
Requirements
What you’ll need- 3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles
- Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement
- Proven ability to build relationships with community members, advocates, contributors, and internal teams
- Experience managing and moderating online communities, including community guidelines and moderation tools
- Strong written and verbal communication skills
- Excellent organizational and program management skills; ability to manage multiple priorities, work independently, and navigate ambiguity
- Strong understanding of community engagement and advocacy
- Genuine curiosity about technology and eagerness to learn Tailscale products and community
- Willingness and ability to travel occasionally to support community events, meetups, and other initiatives
Benefits
Comp & perks- Inclusive, flexible work environment
- Competitive total compensation package including equity incentive plan and variable commission for quota-based roles
- Comprehensive health, vision, dental, and other group benefits with no waiting period for employees and families
- Fully remote work options and flexible work arrangements
- Virtual and in-person social events
- Corporate co-working program
- Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually
- Annual company retreat and team off-sites
- $1,500 USD annually for professional development
- Mentorship, coaching, and internal promotion opportunities
- Flexible paid time off
- Company-owned laptop choice of Mac or PC
- Monthly home internet reimbursement
- $500 USD home workstation customization allowance
- Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents
- Recruitment accommodations available