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TailWind Voice & Data

Sales Engineer

TailWind Voice & Data

. Bridge technical expertise and effective sales strategies to support solution selling and client satisfaction .

Posted 9/15/2026full-timeMinnetonka • Florida • United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Pre Sales Engineering with a strong focus on structured cabling and IT infrastructure. Capable of developing proposals, conducting technical training, and enhancing client relationships through effective communication and solution selling.

Highest-signal resume keywords
Pre Sales EngineeringStructured Cabling ExperienceBICSI RCDD CertificationProposal Estimation and DraftingClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Proposal DraftingTechnical DocumentationProject ManagementQuality Control Program DevelopmentSolution SellingTechnical Training DevelopmentRFQ/RFP/RFI ResponseProcess ImprovementTechnical Expertise in IT InfrastructureClient Needs Assessment
Soft Skills
Strong Communication SkillsCustomer Service SkillsRelationship BuildingAttention to DetailTime Management
Tools & Technologies
Microsoft Office SuitePDF Editing ToolsVisioTeamsTailWind Systems
Certifications & Qualifications
BICSI RCDDBICSI TECH
Industry Keywords
ICT DeploymentsStructured Cabling ProjectsClient SatisfactionSales StrategiesTechnical Concepts

About the role

Key responsibilities & impact
  • Bridge technical expertise and effective sales strategies to support solution selling and client satisfaction
  • Work closely with the sales team to build client relationships
  • Engage in discovery to understand client objectives
  • Provide technical and industry expertise
  • Match client requirements to proposed TailWind products and services
  • Help close deals
  • Assist with developing a quality control program to enhance consistent service delivery
  • Assist with developing and conducting internal technical training
  • Review quote requests for completeness
  • Collaborate with clients, vendors, suppliers, and internal stakeholders to compile information for scopes of work, quotes, and change orders
  • Recommend solutions and scope modifications that meet client objectives
  • Prepare solutions, quotes, statements of work, change orders, technical documents, and presentation documents
  • Develop and lead presentations on technical concepts, solution scope, size, and business case
  • Utilize and further develop price and quoting guidelines
  • Maintain up-to-date information in TailWind systems and update the quote database
  • Assist with responses to client RFQ/RFP/RFIs
  • Develop a quality control program with Vendor Management and Operations
  • Provide technical and industry expertise to Sales, Engineering, and Operations
  • Document processes, procedures, best practices, installation guides, and quote tools
  • Identify process improvements and efficiencies
  • Perform occasional travel
  • Perform other duties as assigned

Requirements

What you’ll need
  • Minimum 3 years of experience as a Pre Sales Engineer
  • Minimum 1 year of experience estimating and drafting proposals for large scale national ICT deployments and large structured cabling projects
  • Experience as an onsite project manager or field technician on structured cabling projects
  • Broad knowledge across the IT infrastructure sector
  • BICSI RCDD or BICSI TECH certification
  • Prior experience with structured cabling
  • Ability to travel
  • Strong written and verbal communication skills
  • Ability to build rapport and credibility quickly
  • Ability to articulate a value proposition and explain technical products to non-technical audiences
  • Excellent customer service skills
  • Ability to multi-task, take initiative, manage time, and timely follow through on assigned tasks
  • Proven ability to build relationships and work professionally with clients, vendors, suppliers, and colleagues
  • Exceptional attention to detail and technical documentation skills
  • Planning, organization, and implementation skills
  • Ability to work independently and on a team
  • Proficiency with Microsoft Office suite and PDF editing tools
  • Ability to navigate Visio, Teams, Microsoft Suite, PDF editing tools, and TailWind systems

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • HealthiestYou!
  • 401K match
  • Basic life insurance
  • Voluntary life insurance
  • Voluntary short-term disability
  • Voluntary long-term disability
  • Other supplemental benefits
  • Paid holidays
  • Floating holidays
  • PTO accrual
  • Birthday PTO hours