Key & Strategic Account Manager – Grocery, Retail

Takeaway.com

. Manage and build relationships with a portfolio of key grocery and retail accounts .

Posted 9/21/2026full-timeRemote • SwitzerlandMid-LevelSenior💰 CHF 85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic accounts within the retail and gastronomy sectors, with a strong focus on client relationships, account planning, and performance reporting. Proficient in leveraging digital tools and languages to enhance customer experience and drive business growth.

Highest-signal resume keywords

Account ManagementClient-Focused ApproachFluency in German and EnglishDigital/Tech SavvyNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningSales Performance ReportingTroubleshootingProposal PreparationCustomer Experience Improvement

Soft Skills

High Communication SkillsSocial SkillsNetworking SkillsAgile MindsetEntrepreneurial Spirit

Tools & Technologies

G-SuiteSalesforceCRM ToolsReporting ToolsAI Tools

Industry Keywords

Grocery AccountsRetail AccountsStrategic AccountsService Oriented IndustryJust Eat Switzerland

About the role

Key responsibilities & impact

Manage and build relationships with a portfolio of key grocery and retail accounts
Onboard and train new and existing stores, including troubleshooting
Develop and implement account plans, including expansion potential, marketing activities and customer experience improvements
Lead or participate in negotiations with key accounts
Prepare proposals for contracts for potential partners
Prepare, explain and follow up on management reports, including sales performance
Advise key accounts on optimal use of JET solutions and offerings, including Discounts, Deals and Stamp Cards
Transfer local and global best practices and provide training
Help develop the Grocery & Retail segment in Just Eat Switzerland

Requirements

What you’ll need

Proven track record managing strategic/enterprise accounts in retail or gastronomy or a service oriented industry
Native German speaker
Professional fluency in English
Italian and French language skills highly appreciated
Track record of exceeding targets and delivering results
Client-focused approach
Agile mindset and high flexibility
Entrepreneurial spirit, self-motivation, initiative and proactive mindset
Digital/Tech savvy with G-Suite, Salesforce or other CRM Tools, Reporting Tools, and AI-Tools (Gemini, Claude, etc.)
Very high communication, social and networking skills
High level of reliability and responsibility

Benefits

Comp & perks

Paid General Abonnement (GA) for SBB and travel expenses
Professional Equipment - Business laptop and company mobile phone provided
Career Development Opportunities - Clear paths for professional growth and advancement
Regular Team Events - Engaging team-building activities and social gatherings
Generous Pension Plan - Occupational retirement benefits with employer contribution covering 65% of the BVG
Learning & Development - Access to comprehensive training resources
Just Eat Pay Allowance - Meal benefits to enjoy delicious food delivered to your workplace
Quarterly incentive model (30% of compensation package)