Regional Delivery Manager

Takeaway.com

. Own Canada-wide Courier Supply Health and drive performance across on-time delivery, delivery times, undelivered orders, and courier rejections .

Posted 11/11/2026full-timeCalgary • CanadaMid-LevelSenior💰 CA$93,360 - CA$110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analysis and operational performance management, with a strong focus on budget ownership and strategic alignment. Proficient in stakeholder communication and crisis management to ensure business continuity.

Highest-signal resume keywords

Data Analysis ToolsBudget OwnershipOperational Performance ManagementStakeholder ManagementStatistical Modelling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisStatistical ModellingCost EstimationOperational ConfigurationForecastingPerformance OptimizationRoot-Cause InvestigationNetwork Strategy DevelopmentCrisis Management

Soft Skills

Strong CommunicationStakeholder ManagementFast LearnerCollaboration

Industry Keywords

Courier Supply ChainDigital-First EnvironmentLogistics ProjectsContinuous ImprovementZone-Level Network Trends

About the role

Key responsibilities & impact

Own Canada-wide Courier Supply Health and drive performance across on-time delivery, delivery times, undelivered orders, and courier rejections
Deliver network costs within or under the regional budget
Optimize costs and calculate cost estimates for changes
Own operational configurations across pay, incentives, utilisation, assignment logic, and cost functions
Implement and administer configurations with support from central teams
Evaluate potential changes and communicate implications to stakeholders
Use statistical and predictive modelling tools to identify segmented, zone-level network trends and insights
Propose and support network experiments with technology and data science teams
Assess experiment outcomes and own or approve changes for assigned regions
Develop and align regional strategies with corporate and functional priorities
Present ideas to senior management
Support logistics projects including playbook documentation, new zone launches, zone throttling, key cities, and zone hour extensions
Identify continuous improvement opportunities through root-cause investigations
Collaborate with global and local stakeholders to align priorities and share best practices
Provide crisis management support for business continuity

Requirements

What you’ll need

Bachelor’s Degree or equivalent work experience in quantitative fields such as Business, Technology, Mathematics, Statistics
3+ years experience with data and analysis tools
Experience and proven success in a budget-ownership role, including forecasting functions
Track record of driving operational targets, ideally in a digital-first environment
High-level comfort using data and analysis tools to derive actionable insights
Ability to balance detailed work with the bigger picture
Fast learner across complex, sometimes technical, network tools
Excellent stakeholder management skills
Strong communication skills
Willingness to work outside regular business hours on an exception basis, such as during a crisis
Consent to disclosure of personal information for a background check; offer conditional on satisfactory results

Benefits

Comp & perks

Monthly Skip spend allowance
Generous PTO with a buy and sell program with up to 5 extra days
Up to 20 weeks top up for parental leave
Flexible medical & dental insurance for you and your family
Access to world-class training resources
Exclusive offers from Workperks from hundreds of top brands
RRSP contributions with diverse investment portfolios
Paid sick time
Well-being support programs
Freedom to work from almost anywhere in the world for 4 weeks a year
Dedicated mentorship
Global mobility pathways
Wellness-first culture rooted in true diversity and inclusion