Head of HR

TalentXD

. Lead and develop the HR Business Partnering and HR Operations teams, setting clear priorities, standards and expectations .

Posted 9/16/2026full-timeMaltaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in HR Business Partnering and HR Operations, with a focus on improving HR processes, data-driven decision-making, and enhancing the employee experience across diverse environments. Proven ability to manage complex employee relations and align HR strategies with business objectives.

Highest-signal resume keywords

HR LeadershipEmployee Lifecycle ManagementStakeholder ManagementHR Data AnalysisHR Operating Model Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR Business PartneringHR OperationsEmployee RelationsPerformance ManagementHR SystemsData AnalysisProcess ImprovementOperational ReportingCase ManagementTalent Reviews

Soft Skills

CommunicationCommercial JudgementCoachingInfluencingRelationship Building

Tools & Technologies

HRISAutomation ToolsAI Technology

Industry Keywords

IGamingTechnologyFintechInternational OrganisationRegulated Environment

About the role

Key responsibilities & impact

Lead and develop the HR Business Partnering and HR Operations teams, setting clear priorities, standards and expectations
Own and continuously evolve the HR operating model, including ownership, accountability and service standards
Establish processes for case management, escalation, employee support and HR service delivery
Align HR resources, priorities and budgets with business requirements
Develop capability and future leadership within the HR team
Provide leadership and direction to HR Business Partners as commercially minded advisors
Act as senior escalation point for complex employee relations, organisational change, performance matters and sensitive employee situations
Coach and support HR Business Partners in stakeholder management, performance management, talent reviews and complex employee matters
Partner with senior leaders and managers on HR strategy, organisational effectiveness and employee-related risks
Support organisational change, restructuring and evolving workforce requirements
Strengthen manager capability in performance, feedback, employee relations and people leadership
Own the quality and consistency of the employee experience across the full employee lifecycle
Drive operational excellence across onboarding, contracts, role changes, absence, employee relations, case management and offboarding
Standardise documentation, policies, workflows and approval processes across locations
Ensure HR processes are governed, documented and compliant across relevant jurisdictions
Partner with Legal and local specialists on employment legislation and complex employee matters
Improve HR processes, HRIS workflows, reporting, data quality and self-service
Use HR data and operational insight to identify trends and improvement opportunities
Introduce automation and standardisation across HR processes
Leverage AI and technology to improve scalability, efficiency and employee experience
Establish and monitor HR KPIs, service levels and operational metrics
Support performance management, talent reviews and succession planning
Work with Talent Acquisition, Learning & Development and other People functions on a joined-up employee experience
Build trusted relationships with senior executives, functional leaders and managers
Provide senior leadership with insight into HR performance, organisational risks, recurring employee issues and recommended interventions
Balance employee advocacy with commercial judgement and governance
Act as a visible and credible HR leader across the organisation

Requirements

What you’ll need

Proven experience in a senior HR leadership role within an international organisation
Experience leading or significantly developing HR Business Partnering and/or HR Operations functions
Strong experience across the employee lifecycle, employee relations, performance management and HR operations
Experience managing teams with a mixture of HR Business Partnering, Operations and administrative responsibilities
Experience operating across multiple locations, jurisdictions or culturally diverse environments
Strong commercial judgement and confidence to challenge and influence senior stakeholders
Track record of improving HR operating models, processes and ways of working
Strong understanding of HR systems, data, workflows and operational reporting
Data-driven and process-oriented approach to HR leadership
Experience working alongside specialist People functions such as Talent Acquisition, Learning & Development, Culture and HR Systems
Ability to operate strategically while remaining close enough to the detail to understand what is happening within the organisation
Excellent communication and stakeholder management skills
Experience within iGaming, technology, fintech or another fast-paced and/or regulated international environment would be highly advantageous

Benefits

Comp & perks

Join an established international iGaming business with ambitious growth plans
Take a senior leadership position within the HR function
Shape and develop the HR operating model across an international organisation
Work closely with senior leadership and experienced HR and People professionals
Make a meaningful impact across HR strategy, operations, employee experience and organisational development