Forward Deployed AI Engineer

Talkdesk

. Act as technical lead for complex deployments .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $180,000 - $225,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in architecting and deploying AI/ML solutions, with a strong focus on secure and scalable production code. Proven ability to lead technical discussions, mentor teams, and synthesize deployment learnings into effective solution patterns.

Highest-signal resume keywords

AI/ML Solution ArchitectureProduction-Grade Code DevelopmentSystems Integration ExpertiseCross-System Dependency ManagementTechnical Consultation and Mentorship

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavascriptPythonTypescriptProduction Code SecurityMulti-Agent Systems DesignPrompt EngineeringModel OptimizationData ArchitectureAPI IntegrationMessage Queues

Soft Skills

Technical LeadershipCredibility BuildingConsensus DrivingMentoring

Tools & Technologies

TalkdeskRetrieval-Augmented Generation (RAG)Vector DatabasesWebhooks

Industry Keywords

Contact Center as a Service (CCaaS)Unified Communications as a Service (UCaaS)Customer Experience (CX)Health Care SystemsERP Projects

Tech Stack

Tools & technologies

ERPJavaScriptPythonTypeScript

About the role

Key responsibilities & impact

Act as technical lead for complex deployments
Design and implement architectural blueprints for AI agent solutions
Manage cross-system dependencies and ensure enterprise security and scalability standards
Write production-grade code and use Talkdesk and third-party APIs/SDKs to build, test, and deploy AI agents
Drive execution from prototype through production deployment
Provide technical consultation and address deep technical inquiries
Mitigate technical risk and build trust with customer Engineering Directors and technical architects
Synthesize deployment learnings into reusable solution patterns and tooling
Provide feedback to Product and Engineering teams to inform product direction
Mentor junior FDEs and technical specialists on AI architecture, production quality, and client-facing delivery

Requirements

What you’ll need

Minimum of 5-7 years of progressive experience in software or solution engineering, with at least 1+ years focused on architecting and deploying AI/ML/Agentic solutions
Project implementation consulting experience in large scale IT integration projects, ERP projects or AI implementations, including client-side project lead experience
Proven experience designing and implementing complex multi-agent systems with planning, memory, and tool-use frameworks
Proficiency in Javascript, Python, Typescript and other relevant languages
Experience writing secure, scalable, and tested production code
Deep expertise in systems integration, including APIs, webhooks, and message queues
Data architecture expertise for secure, compliant, and performant data flow
Strong proficiency in prompt engineering, model optimization, and agent collaboration systems
Ability to build credibility and consensus with customer executives, lead technical discussions, and drive alignment across internal and external teams
Experience with Retrieval-Augmented Generation (RAG) systems and vector databases is preferred
Experience with health care systems such as Epic or Aetna or retail services systems is a plus
Prior Contact Center (CCaaS), Unified Communications (UCaaS), or Customer Experience (CX) industry experience is preferred

Benefits

Comp & perks

Equity long-term incentives may be offered based on level and role
Short-term incentives of bonus or commission may be offered based on level and role
Medical, Dental, Vision, Life and Disability Insurance
Employee Assistance Program (EAP)
401(k) plan
Uncapped paid time off program for exempt employees
Accrual-based paid time off program for non-exempt employees
14 paid holidays each year
Uncapped paid time off for exempt employees or accrual-based sick leave for non-exempt employees